Zoominfo complaintstrabajos
...darle atención a los clientes, manejar preguntas, quejas y garantías de clientes y mantener un nivel alto de calidad y servicio. _____________________________________ I want to sell products through Full Mercadolibre México. I need you to develop the page and train my staff to maintain it, upload new products, eliminate obsolete products, provide customer service, handle customer questions, complaints and guarantees, and maintain a high level of quality and service....
Utilizo Acelle-mail con SES-Amazon para enviar los boletines Pero sólo estoy recibiendo los opens, click y unsubscribed. No se registran los bounces y complaints Necesito que alguien revise la configuración de SES y Acelle para recibir los bounces y complaints
...programación de envios del sistema y EmailLog para el registro de envios) *Utilización de la cola SQS es para recibir los eventos y lanzar los emails de forma instantanea para emails del sistema que no sean programador (se debe guardar también en el modelo EmailLog como todos los emails que salgan de la aplicación) * Utilización de la cola SQS para recibir eventos de AWS SES para Hard bounces y Complaints (modelo EmailAuditor guardará todos y cada uno de los fallos procedente de AWS SES) *Posibilidad de envio con cuentas personalizadas, es decir, se puede configurar la forma en que el usuario puede enviar sus correos, mediante SES, local mail o una cuenta propia SMTP (modelo EmailConfig) *Soporte a plantillas en los envios del sistema (mo...
...you must be up to be multi-faceted. There are some of the main tasks: -Online Research in LinkedIn, Facebook, Forums, Blogs and Social Media by topics -Travel Research (Household shopping, Hotel, Flight, Train, Taxi, Private Car options and Tourist Activities including Restaurants and Nightlife) -Calendar Management -Bookings and Reservations (Calling Hotels, Airlines, Car companies) -Refunds, Complaints Also, knowledge about Graphic Design and Marketing is a plus....
...you must be up to be multi-faceted. There are some of the main tasks: -Online Research in LinkedIn, Facebook, Forums, Blogs and Social Media by topics -Travel Research (Household shopping, Hotel, Flight, Train, Taxi, Private Car options and Tourist Activities including Restaurants and Nightlife) -Calendar Management -Bookings and Reservations (Calling Hotels, Airlines, Car companies) -Refunds, Complaints Also, knowledge about Graphic Design and Marketing is a plus....
...Humanos 12) Chat 13) Reportes e Indicadores 14) Configuración 15) Gestión de cobros a los médicos _______________________________________________________________ It is a web system aimed at independent doctors that manages: 1) Patients 2) Clinical History 3) Medical Agenda and Appointments 4) Shifts 5) Billing 6) Finance 7) Insurers (ARS) 8) Referrals 9) Point of Sale 10) Surveys, Complaints and Suggestions 11) Human Resources 12) Chat 13) Reports and Indicators 14) Configuration 15) Collection management to doctors...
Se requiere construir un sistema de detección y limpieza de soft/hard bounces, complaints y spamtraps. El sistema deberá incluir tanto el envío como la gestión de bounces y Feedback Loop de los principales ESP y ser capaz de diferenciar los diferentes resultados que se obtengan para procesarlos posteriormente por separado de forma externa al proyecto. El marco de funcionamiento deberá ser lo más automatizado posible, teniendo como objetivo que se puedan almacenar uno o varios archivos CSV en una carpeta del servidor para que el sistema los procese y arroje resultados de forma autónoma.
Se requiere construir un sistema de detección y limpieza de soft/hard bounces, complaints y spamtraps. El sistema deberá incluir tanto el envío como la gestión de bounces y Feedback Loop de los principales ESP y ser capaz de diferenciar los diferentes resultados que se obtengan para procesarlos posteriormente por separado de forma externa al proyecto. El marco de funcionamiento deberá ser lo más automatizado posible, teniendo como objetivo que se puedan almacenar uno o varios archivos CSV en una carpeta del servidor para que el sistema los procese y arroje resultados de forma autónoma.
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...headquarters and the headquarters of both the number 3 and deployed as follows • issuing credit cards to customers and send the latest developments Salary ($ 700 ) • a person is reviewing the main business of the branch so Bassaddar another and resolve problems after returning to the main administration salary ( $ 750 ) • a person performs the commands issued from headquarters and receive complaints and suggestions salary ( $ 600 ) Legislators : 1 - Executive Director for Operations Management Salary ( $ 2,000 ) 2 - Director of Business Development Salary ( $ 1,200 ) 3 - Director of Public Relations Salary ( $ 900 ) 4 - Technical Support The team consists of 5 people Salary ( $ 850 ) La paz , la misericordia y las bendiciones de Dios .. El person...
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To apply for this job you must submit a voice recording using (ad...must submit a voice recording using (add the recording to your cover letter) Please record in English. You will not be considered without a recording. Key Responsibilities: - Conducting customer support calls in English and Spanish. - Handling technical troubleshooting queries as they arise. - Responding to product inquiries with clarity and confidence. - Resolving complaints effectively and professionally. I need someone who is: - Fluent in both English and Spanish. - Experienced and comfortable with customer support via telephone. - Proficient in handling technical queries. - Skilled at complaint resolution. - Knowledgeable or trainable in automotive industry specifics.
...utilizing Midtrans Indonesia for secure transactions. - Develop interactive features such as chat portals, notifications, and file repositories to facilitate communication and project management. - Create user-friendly interfaces for browsing projects, applying for jobs, and managing profiles and portfolios. - Build an admin portal with role-based access for monitoring user activity, managing complaints, and generating reports on job listings and user satisfaction. Preferred Tech Stack: - Front End: TypeScript framework with Server Side Rendering (React.js or Vue.js for web, React Native or Flutter for mobile) - Back End: Utilize GCP services (Cloud SQL, Cloud Functions, etc.) - Payment Gateway: Midtrans Indonesia. This work is going to be divided into 6 major stages, co...
I'm seeking immediate assistance in dealing with specific tasks related to managing complaints with an airline. The focus is on resolving the issues of mileage refunds and payments. Key Tasks: - Refund and Payment Management: The main task revolves around ensuring that refunds of miles and payments are efficiently processed. Ideal Freelancer: - Experience in Administration: I'm looking for someone with a strong background in managing customer complaints in the airline industry, specifically in the context of mileage refunds and payments. - Attention to Detail: Since this project requires dealing with financial transactions and customer data, a high level of attention to detail is a must. - Prioritization and Efficiency: The project needs to be completed as soon a...
...utilizing Midtrans Indonesia for secure transactions. - Develop interactive features such as chat portals, notifications, and file repositories to facilitate communication and project management. - Create user-friendly interfaces for browsing projects, applying for jobs, and managing profiles and portfolios. - Build an admin portal with role-based access for monitoring user activity, managing complaints, and generating reports on job listings and user satisfaction. Preferred Tech Stack: - Front End: TypeScript framework with Server Side Rendering (React.js or Vue.js for web, React Native or Flutter for mobile) - Back End: Utilize GCP services (Cloud SQL, Cloud Functions, etc.) Payment Gateway: Midtrans Indonesia If you're passionate about creating innovative solutions ...
I'm in need of a dedicated customer support agent with exceptional email management skills. The selected freelancer will be expected to: - Handle customer queries promptly and accurately. - Actively follow up on customer complaints ensuring each situation is resolved smoothly and efficiently. - Manage a high volume of customer interactions daily, typically 50 or more. The ideal candidate will have proven experience in a customer service position, strong problem-solving abilities, excellent written communication skills, and a positive, customer-focused attitude. Knowledge in using customer service software and databases will be a plus.
...and search rankings. 4. Sales Forecasting and Pricing Strategy: Develop a sales forecast based on market trends, demand projections, and pricing analysis. Create a pricing strategy that maximizes profitability while remaining competitive in the market. 5. Customer Service Plan: Outline a customer service plan to ensure prompt and effective communication with customers, handle inquiries and complaints, and maintain high levels of customer satisfaction. 6. Quality Control and Product Testing: Implement quality control measures to ensure that the gadgets meet customer expectations in terms of functionality, durability, and overall quality. Conduct product testing if necessary to validate product performance. 7. Amazon FBA Listings: Once the gadgets are selected, create compe...
...operations for my business which involves working closely with home chefs for food orders. Key Responsibilities: - Coordinate with team members ensuring efficiency and productivity. - Manage backend operations which involves communication and coordination with home chefs for timely food orders. • Keep records of customer interactions, process customer accounts and file documents • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution • Maintain constant communication with Home Chefs, Customers and Delivery boys to ensure proper operations • Maintain accurate records and document everything, including orders, customer database, and discussions. • Oversee materials and inventory m...
I need a professional to handle social media and customer service tasks on Facebook, Twitter, and Instagram. The key responsibilities would be: - Responding to customer inquiries in a professional and timely manner. - Handling complaints and ensuring satisfactory resolutions. The primary target audience is business professionals, so an understanding of this demographic is vital. Ideal skills would include: - Experience managing social media platforms for a business - Strong customer service background, preferably involving complaint resolution. Please detail relevant experience in your proposal.
...transportation. - Has excellent communication and grammar skills - Is organized, detailed, and able to prioritize deadlines - Is energetic and has an always can-do attitude - Has excellent attendance (we will part ways as soon as I start hearing issues about power outages and nonworking or slow internet) Job responsibilities include: -Assisting customers in getting estimates -Resolving customer complaints -Responding to customer inquiries by phone/ email/ text -Assisting owner in day-to-day office tasks The position is for a 5-day, 40-hour shift. Time zone - EST NY. (GMT-4) Pay - depends on sales experience. Your Main Responsibilities: - Serve as our professional sales representative, advocating for our highly-rated moving company. - Execute effective sales te...
I need a versatile secretary to handle: - Scheduling appointments: Timely organization and management of my business schedule will be critical. - Customer management: The ideal candidate will be responsible for maintaining good customer relations, including resolving customer issues and complaints. There could be a possibility of handling some financial tasks, but that's not certain at this point. The secretarial support will vary - at times, it will be individual-focused, while other situations may require team support. Skills and Experience: - Proven experience as a secretary - Excellent organization and multitasking capabilities - Strong interpersonal and communication skills - Prior experience in a similar role involving dynamic responsibilities - Knowledge of fin...
...reputable platforms such as Zoominfo. The focus is on accumulated leads for ABA Therapy contacts on a national basis across the United States. Key Details Needed: - Contact name - Company name - Email address I do not want, and will not accept leads that are "Info@" or "support@". Leads should be personalized and include a name. Must only include 3 leads per company. Please give me a price per 1000 leads. The purpose of this project is to help my team with sales leads generation. As such, accuracy and attention-to-detail are prized in this task. Expanded experience in lead generation, as well as familiarity with ABA Therapy or healthcare-related industries, would be a huge plus. Anticipated candidates should have proficient experience with ...
I am looking for an English-speaking freelancer who can help us with rescheduling appointments for our medical spa. Your primary role will be to contact clients who have previously scheduled an appointment but didn't show up. Key Responsibilities: - Make outbound calls to clients to reschedule their missed appointments. - Provide excellent customer service and handle customer complaints or issues effectively. - Maintain a high level of professionalism and integrity throughout the communications. Ideal Skills and Experience: - Proven experience in making sale calls or appointment setting. - Strong persuasive skills is a must - you should be able to convince clients to reschedule their appointments. - Excellent customer service skills and a positive attitude. - Familiarity with...
...experienced live chat representative to support my retail business. You must excel in: - Answering customer queries: Ensure customer questions are proficiently addressed with the correct information about our products or services. - Providing technical assistance: Aid customers when they experience technical difficulties with our website or products. - Handling product/service complaints: Listen and respond to any customer complaints professionally and quickly. The whole live chat process will be conducted in English, hence a good command of the English language with excellent grammar is a necessity. Ideally, you should have prior experience working in a retail environment, and possess a high level of professionalism and communication skills. Only bid if you meet the abo...
As an experienced Amazon ...allow our listings to rank higher and get noticed more. An ability to add appealing product images is also key to this role. - Sales Optimization: Knowledge in Keyword research is essential. By identifying and incorporating relevant keywords, you'll be responsible for improving sales activities. - Customer Service: I'm looking for someone who can skillfully manage customer inquiries, complaints, and feedback. This will aid in improving customer satisfaction and driving repeat sales. Potential freelancers should have a strong background in SEO, keyword research and customer service. Those with proven success in a similar role will have an added advantage. The goal is to enhance our Amazon presence, increase sales, and provide excelle...
...an easily accessible platform through which women can seek immediate assistance in emergency situations. Key Features: - Emergency Call Button: This is the foremost requirement- an immediate contact point for emergencies. - Location Tracking: To provide on the go safety, this app needs to have a real-time location tracking feature. - Support Stations: The app should facilitate the filing of complaints to the police. Apart from this, provisions for connecting with a lawyer and scheduling counseling sessions are needed. Ideal Skills and Experiences: - Expertise in Figma, and experience in ergonomic app design - Strong understanding of privacy rules and regulations pertaining to location tracking - Experience in developing secure communication channels. - Knowledge in legal and co...
I need a freelancer who is experienced with PowerMTA software to help manage my daily newsletter mailings to our 800k subscribers. Requirements: - Manage daily email campaigns using PowerMTA software - Ensure deliverability and inbox placement - Monitor and optimize email performance - Handle any issues or complaints that may arise Ideal Skills and Experience: - Proficiency in PowerMTA software - Proven track record of successful newsletter management - Understanding of email marketing best practices - Strong problem-solving skills and attention to detail.
I am seeking an experienced developer to build a support chatbot for our eLearning website. The ideal candidate will design the chatbot to be responsive, intuitive, and user-friendly, with the ability to provide personalized greetings to users. The chatbot should be programmed to carry out the following functions: - Answer frequently asked questions - Register complaints - Provide technical support The chatbot will be deployed into our website's chat platform. The end goal is to create an automated system that aids in effective user interaction while providing quality control and technical assistance. Perfect for a professional who has prior experience in creating support chatbots, implementing personalized greeting features, and has a clear understanding of eLearning platfo...
Must possess bilingual skills, Chinese and English,I'm in need of a proficient Account Manager focused primarily on client communication, with a deep understanding of problem-solving in a dynamic business environment. Key responsibilities: - Ensure swift daily updates to clients regarding ongoing projects. - Capably handle client complaints and issues. As an ideal candidate, you'll have: - Strong interpersonal skills: Your role will involve resolving client issues directly. - Confidence in escalating complex issues to appropriate team members. - Unwavering commitment to update clients regularly on the progress of their concerns and resolution. The most qualified candidates will have experience in account management and demonstrate superb communicat...
I am in need of a dedicated sales manager for my dropshipping store that specializes in women's jewellery. Key Responsibilities: - Focus on sales and driving revenue. - Develop and implement sales strategies. - Maintain customer database and ensure customer satisfaction. - Handle customer queries and complaints effectively. - Monitor market trends and competitor activities. Ideal Skills and Experience: - Proven track record in sales and marketing. - Excellent customer service skills. - Strong understanding of the jewellery industry. - Experience in running an e-commerce store. The target market of my store is not limited to local customers, but also includes international customers and niche-specific customers. So, the ideal candidate should be capable of overseeing and exp...
...transportation. - Has excellent communication and grammar skills - Is organized, detailed, and able to prioritize deadlines - Is energetic and has an always can-do attitude - Has excellent attendance (we will part ways as soon as I start hearing issues about power outages and nonworking or slow internet) Job responsibilities include: -Assisting customers in getting estimates -Resolving customer complaints -Responding to customer inquiries by phone/ email/ text -Assisting owner in day-to-day office tasks The position is for a 5-day, 40-hour shift. Time zone - EST NY. (GMT-4) Pay - depends on sales experience. Your Main Responsibilities: - Serve as our professional sales representative, advocating for our highly-rated moving company. - Execute effective sales techniques to contr...
I'm looking for a skilled professional to take over the management of my business' social media channels. Please mention your past experience on social media management in your bid. I am opening the project as an hourly project, but if you have a proposal with a fixed amount please include that in your bid as well. Please start your bid with the word "complaints" so I know you are not a bot.
...various tasks of my Etsy store. My store currently has less than 50 products, and I need help in organizing it for maximum efficacy. Responsibilities: - Product Listing and Optimization: you should have a knack for creating compelling listings, clear descriptions, and appropriate tagging. - Order Fulfillment and Customer Service: ensure seamless delivery of orders and manage customer inquiries and complaints professionally. - Marketing and Promotion: utilize effective marketing strategies to enhance the visibility of my store and lure in potential customers. Goals: - Increase Shop Visibility: By optimizing product listings and employing marketing strategies. - Increase Sales: By improving customer service and optimizing listings to attract a wider audience. - Expand Customer Ba...
I need a dedicated individual who is fluent in Dutch to handle my business's less-volume email support and assist our cherished customers. Key responsibilities: - Respond to various customer inquiries promptly. - Tackle technical issues reported by customers. - Address and manage customer complaints effectively. You will be dealing with less than 50 emails per day. If you have prior experience in customer support and a knack for problem resolution, you're just the right fit for this project! I'm looking forward to working with a talented individual who can ensure our customers feel valued and supported at all times.
I am looking for an Account manager who's proficient in data analysis through excel. Your task will be twofold: 1. Data Analysis: - Analyse sales data with a focus on product usage and customer complaints. - Interpret customer feedback to understand their primary concerns. 2. Reporting Insights: - Identify trends and patterns in the data; review these observations against sales and customer feedback. - Highlight areas that require improvements, based on your analysis. Ideal Skills and Experience: - Excel proficiency with a solid understanding of data analysis. - Experience in sales and account management. - Strong analytical skills with an eye for spotting trends and patterns. - Ability to synthesize complex data into actionable insights.
I am seeking a professional Virtual Receptionist capable of handling customer relationship calls on a weekly basis. Tasks will include: - Regular check-ins to assess customer satisfaction and collect feed...Receptionist capable of handling customer relationship calls on a weekly basis. Tasks will include: - Regular check-ins to assess customer satisfaction and collect feedback - Following up on equipment-related matters Ideal candidates should have: - Excellent communication skills - Prior experience in a customer service role - Ability to handle customer inquiries and potentially resolve customer complaints. This role requires a dedication to customer satisfaction and a keen eye for detail. Please be prepared to provide examples of your past customer service experience when ...
I am seeking a professional Virtual Receptionist capable of handling customer relationship calls on a weekly basis. Tasks will include: - Regular check-ins to assess customer satisfaction and collect feed...Receptionist capable of handling customer relationship calls on a weekly basis. Tasks will include: - Regular check-ins to assess customer satisfaction and collect feedback - Following up on equipment-related matters Ideal candidates should have: - Excellent communication skills - Prior experience in a customer service role - Ability to handle customer inquiries and potentially resolve customer complaints. This role requires a dedication to customer satisfaction and a keen eye for detail. Please be prepared to provide examples of your past customer service experience when ...
I need a pro...comprehensive directory of available playing grounds for users to explore. - Photos of the Ground: Visual representation of the grounds to help users make informed booking decisions. - Availability Checker: A tool to instantly check the availability of specific playing grounds. - User Profiles: Each user should have a personal profile for easy management of bookings. - Backend for Support: To manage user complaints, queries and overall app functionality. Ideal freelancers for this project should have prior experience in mobile application development, specifically relating to platform integration, booking systems, and interactive UI design. A strong understanding of online payment integration and user experience design is also vital to the successful execution of thi...
I'm on the hunt for dedicated and motivated customer service representatives. Here’s what you’ll do: - Answer phone calls and respond to customer emails - Resolve customer complaints with a positive and proactive approach - Utilize customer service software, specifically Zendesk, Salesforce, and Freshdesk Since this role is for entry-level positions, prior customer service experience isn't a must, but it's definitely a bonus. What's more crucial is your willingness to learn, adapt, and contribute to our team's mission by providing top-tier customer service.
I am seeking a professional Virtual Receptionist capable of handling customer relationship calls on a weekly basis. Tasks will include: - Regular check-ins to assess customer satisfaction and collect feed...Receptionist capable of handling customer relationship calls on a weekly basis. Tasks will include: - Regular check-ins to assess customer satisfaction and collect feedback - Following up on equipment-related matters Ideal candidates should have: - Excellent communication skills - Prior experience in a customer service role - Ability to handle customer inquiries and potentially resolve customer complaints. This role requires a dedication to customer satisfaction and a keen eye for detail. Please be prepared to provide examples of your past customer service experience when ...
...delivering exceptional customer experiences has positioned us as a leader in our industry. To maintain our high standards, we are seeking talented individuals to join our customer support team. Responsibilities: -Provide timely and professional assistance to our clients through various channels including email and LiveAgent chat - no phone calls required! -Address customer inquiries, concerns, and complaints with efficiency and empathy. -Maintain a deep understanding of our products, services, and policies to provide accurate information and guidance to customers. Requirements: -Previous experience in customer support or a related field, preferably in an e-commerce environment. -Excellent communication skills, both written and verbal, with a strong command of the English lang...
I'm seeking a versatile freelancer who can expertly manage miscellaneous data and provide top-notch customer support through chat. Specific tasks involve: - Data sorting: Arranging data in a systematic way to enhance accessibility and usefulness. - Chat support: Addressing customer queries and complaints promptly, ensuring customer satisfaction and retention. Ideal candidate should have: - Proven experience in data management. - Familiarity with various data organization techniques. - Strong interpersonal and communication skills, necessary for customer chat support. - Ability to multitask and handle a high volume of information without losing sight of overall objectives.
...hours are M-F 8:00 AM to 5:00 PM. We are looking for employees who are: Reliable, Polite, Honest, On-time, team worker, quick to provide assistance, and have the willingness to go the extra mile when helping our customers. Must have the ability to complete tasks alone / unsupervised. BASIC CUSTOMER SERVICE DUTIES ARE: - Handling customer complaints: Answer customer phone calls and provide them with the information that they request · Resolve customer complaints in a fair manner. - Patient scheduling: scheduling: Registering, scheduling and rescheduling patients for initial appointments and follow-ups. - Document all calls:Communicate in a professional, empathetic, and diplomatic manner with good voice quality, diction, and articulation. Work to achieve daily. - Ass...
I'm in need of a proficient English-speaking freelancer for a full-time customer service role focused on resolving customer complaints. Your task will primarily be centered around engaging efficiently and effectively with complaints we receive via email, with the goal of dispute resolution and customer satisfaction. Your bid amount should be for your monthly salary, Mon to Sat, 8 hours per day. Ideal skills/Experience: - Great English communication skills - Good at responding to emails swiftly - Experience in customer service, particularly complaint resolution - Proven problem-solving skills - Adept at ensuring customer satisfaction.
I’m seeking a dedicated, full-time call center agent with excellent communication skills and fluency in Spanish. Your role will primarily involve: - Dealing and interacting with our Spanish-speaking customers - Handling customer queries, concerns, and complaints - Offering first-class solutions and ensuring customer satisfaction Ideal Skills & Experience: - Prior customer service experience - Ability to converse fluently in Spanish - Confidence in addressing customer concerns and offering resolutions - Previous exposure or experience in the E-commerce industry would be greatly beneficial Please consider this role if you think you could be a great fit in a dynamic and fast-paced environment. Looking forward to receiving your application!
*Colour Game Requirements admin pannel* (user information) register list all withdraw doposit list recharge list account edit,block,unblock,delete,user trade ban tranjaction history,delete and add account balance add,debit,notice 8. users oder informations 9. user invite members list 10. user bonus...BALANCE MY PROMOTIONS CODE,MY PROMOTION LINK,COPY LINK ,RECHARGE,WITHDRAWAL,TRANSACTIONS CARD IN SIDE NAME IFSC CODE BANK NAME BANK ACCOUNT NO MOBILE NO EMAIL ID UPI ID CONTINUE TO ADD ADDRESS SECURITY IN SIDE RESET PASSWORD MOBILE NO VERIFICATION CODE (OTP) NEW PASSWORD CONTINUE TO SAVE DOWNLOAD 14.COMPLAINTS &SUGGESTIONS
I'm seeking a virtual assistant well-versed in print-on-demand eCommerce operations. Your responsibilities will include: - Customer Service: Possess excellent communication skills to handle any customer inquiries or complaints - Order Fulfillment: Experience in order fulfillment. Familiarity with the check-out process, along with any returns or exchanges. - Product Listing: Accurate and attractive product listing is crucial. Experience in Shopify, Etsy, SquareSpace, and Printify is highly desirable. I anticipate this role will require less than 10 hours of work per week. Applicants with experience in similar roles will be preferred.
I'm looking for a native Spanish-speaking female who can handle some customer support phone call tasks (1-4 calls, depending on the situation) for my company. the call can be handled for your workspace. You don't have to follow any specified script, rather, your abilities to handle inquiries, complaints, and other requests with a positive, helpful attitude will be paramount in this role. You only need to have a basic understanding of my company's operation before taking on this task. Skills and experience needed: - Fluent in Spanish, native speaker preferred - Prior experience in a customer support role - Ability to handle calls professionally and improvise when required - Basic understanding of our company and operations. Your primary role will be to ensure all o...
...media navigation and functionality to effectively manage customer interactions. - Experience in Customer Support. Prior experience in providing customer support is an asset for this project as the freelancer needs to understand common customer queries and how best to address them. The chosen freelancer will be responsible for reading and responding to customer inquiries, handling customer complaints, and fostering positive engagement between our platform and its users. Your goal is to improve the customers' experience with our platform and enhance their satisfaction level. The success of this project highly depends on the freelancers' understanding of the Indonesian culture, their ability to effectively communicate in Indonesian, and their customer support skills....
