I am changing provider of helpdesk software, and need some help copying a small bunch of help articles from one knowledge base to a new one.
The new app is Salesforce's [login to view URL] (formerly Assistly, I believe), so if you have experience from working in [login to view URL], please mention it in your cover letter, as it will count to your advantage.
Also, if you do *not* have any experience with [login to view URL], please say so. If you choose to ignore this question completely, I will assume you either have not read this, are sending me a recycled cover letter and/or that you can not follow simple directions. Either way I will consider your application last.
If I find a person I work really well with, I may have more work.