Hi there! I read the entire job post and upon evaluating myself, I am the right fit for this job.
Here are my experiences:
-Worked for eBay and PayPal
-phone, email and chat support all at the same time
-assisted customers with the shipping and handling, disputes, feedback issues, billing and service inquiries
-SME (subject matter expert), assisted my supervisor handling our team
-Worked for a bank in Switzerland (UBS)
-Senior Systems Executive (Help Desk Technician/Outsourced I.T)
-handled Windows Server Network Administration, Active Directory and Outlook Exchange configuration
-basic SAP knowledge
-Business to Business support
-Worked for Verizon and Time Warner Cable
-Level 2 Technician
-phone and email support
-assisted customers for the complete repair and recovery of the internet service
-installation and configuration of the Windows operating system
-firewall and antivirus installation and configuration
-handled billing issues and scheduling of the technician dispatch team
-Team Leader, handled my own agents
My typing speed is 85-90 WPM.
Regarding My Availability:
-Generally available anytime
-My timezone is: GMT+8
-I have a dedicated U.S phone number
-I can receive/make calls/text messages
-I have the ability to call anyone in the world (Skype World Unlimited)
-I am looking forward to be hired full time
-Yet part time is also fine with me