Amazon Seller Central Customer Service / Virtual Assistant

Job Description: -Send customer service e-mails to clients on a daily basis using Amazon's Seller Central system. -Respond to all customer complaints, feedback and issues in a timely fashion -Work is approx 1 hour per day for 5 days a week, growing to 2-3 hours per day for 5 days a week in 2014. -Pay is hourly and commensurate with experience Other Important Stuff: -Perfect grammar, writing and communication skills; impeccable attention to detail and organized -English must be native language. PLEASE DO NOT WASTE OUR TIME OR YOURS by applying to this post if you are not 100% fluent in English written and oral. -Must be located in the US or Canada. PLEASE DO NOT WASTE OUR TIME OR YOURS if you are not in either of these two countries. -Experience in customer service, virtual assistant, or secretary is a must -Sales, sales support and online sales experience would be a huge bonus -Experience with Amazon and Amazon's Seller Central platform is a must -Ability to work from home with own PC is a must -Must be environmentally and eco-conscious Goals. Our Goals Should Be Your Goals: -Appreciation for hard work -Must have a friendly rapport with customers -Must get satisfaction from turning an angry customer into a happy one who tells all of his/her friends about our products because they are so satisfied -Customer service should be an extension of sales, increasing numbers/metrics daily -Must be a creative person, constantly seeking ways to be more efficient and boost sales and customers' happiness -Must be a fun, friendly person who can thrive and laugh while under pressure Thanks for your interest!