Client Support Agent - Live Chat

Hi! My business is to make yours effective and efficient. I have a sound understanding of my Clients’ operations and corporate goals. As one of the pioneer professionals in the call center industry in the Philippines, I continually bring knowledge and new ideas to them. Forward thinking, resourceful professional, total client satisfaction defines success. Just a quick introduction, with more than 12 years of experience in Sales, Marketing and Customer Service who understands that the power of a good relationship with customers and clients establishes a successful business and repeat sales. I have been offering Business Process Outsourcing Services to my clients and have built good business on quality services like Customer Service, Chat Support, English online Teacher, Outbound sales, Article Writing, Data Entry, Data processing, transcriptionist, Lead Generation, Social Media Marketer, VAs to name a few. Highly skilled and smart professional to deliver your project base on your requirements. English is highly used in my country. You may check my CV attached in my Profile under the Portfolio and some work made. I have good feedback from previous clients/employers posted in my profile to prove I am capable for the job you are offering. I can work up-to 20-40 hours per week (it depends on the requirement). Please do let me know if you have further questions. JM

Hi there, I am interested to learn more about this opportunity. I am ready to work from 16:00-24:00 Melbourne time. I am quick learner and easy to train. When do you want to start? Please advise. Thanks & Regards, Mahtab

I am available for both shifts. I have previous experience as well. Kindly share more information about your business and website you are running. I'll just need help understanding your business. Moreover, I have 5+ years of experience in customer support and admin support tasks. I have done live chat support, admin support, email handling, phone support, content moderation, ticketing system, list creation, web to excel tasks, product entries, data scrapping, real estate tasks and more admin related tasks.

I've been in chat projects for a lot of years. I've worked with reputed firms like AT&T on chat projects using the LMI tool. I've also worked for purchasing firms through chat and have an impeccable typing speed of 117 words per minute with 96% accuracy. I've worked with multiple chat software programs in which LiveChat is one. I can handle about 8 to 10 chats at a time and depending on the complexity can handle more as time goes on. I can prove my typing skills through a test if it looks superfluous. I'm a customer service expert and article writer for 7 years besides this as well.

Hello, my name is Anastasia. I am business development manager of MoveUp Solutions. We are outsourcing company which specified in telemarketing, customer care, technical customer support, virtual assistance. We work with companies and clients through all over the world. I would like to tell you about who we are and what we do. More than 5 years we provided different type of services for clients and companies that need us. We use individual approach with every client, arrange special training courses for our agents for particular project. Our agents have great communication skills, able to work in high pressure environment, solve task in a workable and timely manner. Our agents are fluent in English and also we have native speakers in our team. General experience of our agents more than 5 years in different customer care spheres. We have agents who are great in consulting clients via phone, email or live chat. Also we have agents with huge technical background who perform function of technical support specialists. They have troubleshooting skills, experience in work with AD, Exchange, CRM, Outlook, Office 365, various remote control tools, mail filtering, backup, installation issues, VMware view, Cisco Any connection, VPN issues, Citrix, SharePoint platform etc. Please, feel free to contact us on Skype: moveup.5

Dear Sir, I have read your job description very carefully and I understand what you exactly want from your employer. I am very eager to join a long term work and I take my job seriously. I am very much honest and dedicated towards my job and I want to build a long term relationship with you. I am ready to work hard to help you revenue your goal. Customer service task requires a high-level conversational skill and persuasive power to talk with a potential client. I am courteous, helpful and deal with customer interest with professional manner. I look forward to get a chance to work with you and provide you top results. I also work on Upwok and did jobs as a customer service person. You can check my profile there too. I believe that success is assured by consistent performance, and I have strong work ethics which I maintain strictly. I am dedicated, hardworking, sincere and good at handling clients. I am punctual at work. I know how to make my client happy, I have enough patience to listen to them and work as per instructions. I can assure you of my quality service. I believe I can provide my best service under your guidance. Therefore, I hope to get a chance from your side to get this job and to work with you. Looking forward to hear from you soon. Take care and have great day. Best Regards Sabila

I understand the project needs. I also have the skills and experience that makes me the right freelancer for the job. I worked as a level ll Technical Support chat rep for AT&T so I am pretty much aware on how this job works.

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Having read and understood the requirements of this post, I hereby present my interest in it. I have graduated with a Bachelors degree in the Faculty of Business in Human resource Management (BSc). I went for internship for a period of four months in a busy financial institution in my country and got exposed to a lot of financial services. I have a strong command over written and spoken grammar with a typing speed of 40 WPM. I am also open and fast in learning. I can competitively work in the admin tasks and research. My preferred time is 16:00-24:00 Melbourne time. I can maintain my 40 hours of work as I placed in my bid. I look forward to hear from you.

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I have 6 years of experience in Customer Service field. I have been providing customer support for US/UK websites during my tenure which included phone calls, live chats and emails. For live chats, we used to use LivePerson to interact with customer. In terms of financial field knowledge, I am very much familiar with Stock/Forex markets around the world as I also have the experience of that field of 2 years and have dealt with many clients over the phone and chat for forex, mcx and stock market trading. Timings would not be an issue as you may think about me living in different country. And, I am willing to give my 100% in everything that I do. Looking forward to your prompt and positive response. Thank you in advance.

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I have previously worked for a live chat account. I am reliable and hardworking. With proper trainining i will deliver desired results

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-Good at computer and internet applications. -Good in English language. (Home language: Arabic). -I work full time from home. -Familiar with networks. -Very very accurate. -Worked as customer technical support by phone before for communications company for HS internet, Phone line, and Cable TV (Arabic & English). -If I started working as customer support again, it would be by chatting or email only. -I prefer the first shift.

Hello, I want to work on your project as a Live Chat and Email support. My experience as an email support for 3 years and 4 months as a Live Chat agent makes me a perfect fit for this role. I've handled US satellite account (phone and email) and Australian Telco account recently. My tasks include responding to their account inquiries and services, process orders and follow up through email or call the customer if needed. As an email and chat support agent, I make sure that I proof read and check for grammar and spelling corrections before I hit the send button. I also always treat my customers with utmost respect and professionalism, by ensuring the right words to say on each transcript. I'm always dedicated and committed to all of my job. I'm a fast learner and can easily learn new tasks in a short period of time. I can work with less supervision, but I'm also open for suggestions and take constructive criticisms positively. If you hire me, you can be assured that I will be able to contribute a success to your business. I can start immediately and can work full time between 16:00 - 24:00 Melbourne Time. You can reach me through skype and email. I'm looking forward to hearing from you soon. Sincerely, Jenny Noveno

Dear Sir/Madam, Please accept my application for the position of Client Support Agent - Live Chat . I was from Information Technology background and I am currently working as a business and credit admin with an International bank. I possess well developed communication, time management and computer skills which I have gained from my working experiences. I can read, write and speak fluent English, Mandarin, Cantonese and Malay. My key strengths are I am highly motivated, flexible, initiative, fast learner, attention to detail and a result-oriented team player who seeks to satisfy customer’s requirements. Thank you for considering my application and I look forward to further discuss my application with you. Yours sincerely, Shiao Yen Hoh

I can help you with the live chat support. Have experience in chat support. Please let us know if training regarding the product and process will be given .

Hello, I am new to Freelancer but I have worked on Upwork . I am an expert in MS office, Virtual assistance and Admin support. I am very familiar with the way you want your job done.I am available more than 40 hours a week . I will do this job with full dedication and enthusiasm as I m in dire need to get it. . I am available for 00:00-08:00 Melbourne time I am not a hopper, and like to work in one company as long as possible. I like to know all details about my jobs and do the best to establish good rapport with my colleagues Please let me have this opportunity and I promise I wont let you down. Regards, Noora

Hello, My name is Patrick. I am a dutch guy live in Spain and Greece. I have a lot of experiance in working in live / email support. I can work all day and all hours. So i am very flexible in my hours. I think i would be the perfect candidate because i speak dutch, english and german. Because of my experiance i know how to talk and write to clients who need my services. I would make sure all work will be done good and proffesional. The € 9.- euro per hour is perfect. I would like to know if you pay at this website or if their are other conditions. Kind regards, Patrick