Cerrado

Customer Support Representive

REQUIREMENTS:

* Be available for 8 hours between the hours of 8 am EST and 5 pm EST

* Be able to fluently write and read in English

* Solid grammar and writing ability

* Be able to respond to customers within a timely fashion within our SLA (1hr<)

* Greet customers warmly and ascertain problem or reason for contact.

* Assist with placement of orders, refunds, or exchanges.

We use ZenDesk and will provide a training session as well templates for you to use. You should have the initiative to pursue our technology stack. There will be resources allotted to you to catch up to speed with how to handle the Customer Support Representative job. There will be weekly check-up sessions, and we do reserve the option to expand this to daily stand up like check-ups. Tickets will come in daily, it is you're responsibility to respond to them, all activity will be tracked. Please do feel comfortable to reach out with any issues - we prefer to have a comfortable remote work opportunity for you.

Habilidades: Servicios al cliente, Atención al cliente, Manejo de email

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Información del empleador:
( 0 comentarios ) United States

ID de proyecto: #11798607

44 freelancers están ofertando un promedio de $22 /hora para este trabajo.

jkaranm

Hi! Our business is to make yours effective & efficient. We have a sound understanding of our Clients’ operations and corporate goals. As one of the pioneer professionals in the outsourcing/call center industry in Más

$8 USD / hora
(13 comentarios)
7.3
tiagoabner

I'm a trilingual customer support representative with over six years of experience. I'm experienced in Zendesk and quality assurance and I'm also used to work within strict SLA terms. Would you like to discuss our proj Más

$5 USD / hora
(3 comentarios)
6.0
Excelentt

Kindly share more details about your business. Good to know that you already have the canned responses. I have used Zendesk for different clients. I have done the exact same task before and handled almost every sit Más

$5 USD / hora
(23 comentarios)
5.6
rodrirosa123

Have done telemarketing for about four years now. Selling different products and services. I am also very organized and very professional with a Bachelors in Management from an USA University

$8 USD / hora
(7 comentarios)
4.6
dzeeboi24

Hi, Your job position has caught my attention and I am keenly considering your job post. I have read your full job [url removed, login to view] i assure you that i have the best solution for your requirements .i hope you will co Más

$4 USD / hora
(5 comentarios)
2.6
$5 USD / hora
(1 comentario)
1.6
ruby22

Hello, I'm very interested to apply for the Customer Support Representative. I'd be available for 8 hours from 8am-5pm EST, fluent in English language having good grammar and writing ability, definitely respond to Más

$8 USD / hora
(2 comentarios)
1.8
CCharles1

Hi there. My name is Charlene. I do hope that all is well with you. I am very much interested in this project and hope we can discuss further after having read my proposal. I have been a Freelancer for the past 3+ year Más

$8 USD / hora
(1 comentario)
1.0
$5 USD / hora
(0 comentarios)
0.0
Nremo

Dear Madam/Sir, I am the perfect candidate for providing customer support, because the passion I have for this work is beyond words. I have/am/can: -Available for 8 hours between the hours of 8 am EST and 5 pm E Más

$5 USD / hora
(0 comentarios)
0.0
julzgasper

I will be an ideal candidate . I'm a very responsible and hard-working individual . Very trusted and works great independently .Would live to work with you. My bid is in a weekly basis . Hope to work with you soon. Tha Más

$689 USD / hora
(0 comentarios)
0.0
deviprasad111

I am interested in this opportunity.P{lease let me know more details on this job. I had some Customer service experince working abroad.

$8 USD / hora
(0 comentarios)
0.0
astrapenas

You will not regret if you hire me for this project. I have more than three years of call center experience and have done customer support tasks for a US company in the past. My work involved resolving client and accou Más

$4 USD / hora
(0 comentarios)
0.0
zilsaga

I am writing to apply for the Customer Assistance Associate (Via Phone, Chat and/or Email) position being offered. The opportunity presented here on [url removed, login to view] is very interesting, and I believe that my strong tec Más

$7 USD / hora
(0 comentarios)
0.0
leemitDE

Respected Employer I am very interested to work on this project, I can start the work immediately. I am a hard worker and a perfectionist. I will make sure all your requirements are fulfilled on time and without any Más

$8 USD / hora
(0 comentarios)
0.0
ltadeu

Experience in remote customer support for more than 8 years in big companies. Timezone close to US timezone.

$27 USD / hora
(0 comentarios)
0.0
Kylebulan

I would like to apply on the post. I have worked as a customer service representative for over 3 years. I started with Expedia as a Telesales representative then I worked as a Senior Customer Service Representative for Más

$4 USD / hora
(0 comentarios)
0.0
rohit122chouhan

We have a 50 Seater Center based in India with ready infrastructure and technology ready to go for live

$8 USD / hora
(0 comentarios)
0.0
cantacob

Good Day! I'm Vanessa Joy Cantaco, 30years of age, a Filipina, married, I have a 2 years old son (with nanny). I took up and finished my college course Bachelor of Science in Nursing. I am a hardworking person, t Más

$5 USD / hora
(0 comentarios)
0.0
$11 USD / hora
(0 comentarios)
0.0