EMPLOYMENT HISTORY:
Customer Service Rep 02/07 – 04/10
Employer: Verizon.
Maintained up to date knowledge of store policies regarding payments, returns and exchanges.
Developed highly empathetic client relationships and earned reputation for exceeding sales goals.
Risk Adviser and Scheduler 07/10 – 01/16
Employer: First American Mortgage Services
COMPUTER SKILLS: : PC, Macintosh, and AS/400-Operating Systems, Microsoft Office, Outlook, and Web Browsers (Internet Explorer, Safari, Google Chrome, Firefox, and Netscape)