Customer service representative -- 2

$8-15 AUD / hour

Cerrado

Publicado

hace casi 9 años

$8-15 AUD / hour

Need an excellent english speaking customer service representative for a potentially permanent and ongoing role. This person MUST have clear and excellent customer service skills, and will be required to speak with clients over the phone regarding support/service related queries. This person will be responsible for logging new service requests in our service system, identifying product issues, chasing up missing information from clients via phone/email and updating existing service requests with clients, suppliers and third-parties involved. The number 1 priority for this role is having excellent communication skills in liaising with our clients over the phone. MUST HAVE: Excellent literacy skills Brilliant phone manner Attention to detail in logging service requests and liaising with clients getting all details for parts and products that might be required. Organisation skills - you will be responsible for adhering to contact KPI's, and ensuring all parties involved are communicated with and each person involved in the process is followed up. I do not want a company/agent or team to apply for this, we are looking for one person to train up to continue to fulfill this role moving forward. DO NOT apply if this does not interest you. In addition, you must be available between 9am and 2pm Monday to Friday AEST. Please provide your availability for a skype interview in your application, and confirm that you are available during this time to make calls in a professional manner, and on an ongoing basis.

ID del proyecto: 7825938

Información sobre el proyecto

26 propuestas

Proyecto remoto

Activo hace 9 años

¿Buscas ganar dinero?

Dirección de email

Beneficios de presentar ofertas en Freelancer

Fija tu plazo y presupuesto

Cobra por tu trabajo

Describe tu propuesta

Es gratis registrarse y presentar ofertas en los trabajos

26 freelancers están ofertando un promedio de $17 AUD /hora por este trabajo

@jasonbautista

We have 50 seater call center in the Philippines. We previously worked with Comcast Cable but now we owned a call center. Please send message if you are interested. We can cater your inbound calls. If you want you can start with 5 agents then we can grow numbers overtime. -- Thanks! Jason Bautista Business Development Manager Golden Contact Outsourcing Solutions

$8 AUD en 40 días

5,0

(4 comentarios)

3,8

@ujuugwu

I am experienced in virtual customer services and have an absolutely clear and friendly phone manner. I am a native English speaker and would love to have a Skype interview

$10 AUD en 20 días

4,8

(2 comentarios)

2,5

@amazingrich

A proposal has not yet been provided

$12 AUD en 3 días

5,0

(1 comentario)

2,0

@kash2710

Dear Hiring Manager, I do have 12 years of experience in customer service and have worked with companies like IBM, DELL, HP, I have been managing USA customer queries over the phone and also have experience in managing a team. I feel I am the best fit for this job, as in I can handle any customers without supervisors intervening into it,as I can manage the customers with my experience. I have a good track record as a freelancer as I believe in client satisfaction, looking forward to work with you. Thanks Kaushik

$10 AUD en 3 días

5,0

(5 comentarios)

2,0

@makeyna

A proposal has not yet been provided

$13 AUD en 3 días

0,0

(0 comentarios)

0,0

@joana711

I have all the qualifications that you are looking for: Excellent literacy skills Brilliant phone manner Attention to detail in logging service requests and liaising with clients getting all details for parts and products that might be required. Organisation skills I've been in the call center industry since 2007 and I have an excellent oral and written communication skills in English because I'm also a Communication Skills Trainer.

$12 AUD en 7 días

0,0

(0 comentarios)

0,0

@Raheelbaloch

(My rates are negotiable will work even $4 per hour) I am writing to express my interest in a Customer service representative position with your company. I have Bachelor in Accounting & now I am a final year student of ACCA (Charted Accountant). I have read your job posting that appeared on Indeed. I believe my skills, experience, knowledge, and willpower will make me the best candidate for this position. I have many skills that would be good for your company. Here are some of the responsibilities I have held over the past 4 years My background, along with my ability to learn quickly and efficiently, will enable me to be a valuable part of your team : •Experience in selling, promoting ,and advertising products •Experience in customer relations •Exceptional verifiable talent for ensuring customer satisfaction •Using critical selling strategies to exceed productivity goals •Email handling •Coordinating with other team members •Resolve customer's problems and CLAIMS •Excellent written and verbal presentation skill •Looking for a Long term job •Managing Accounts •Book keeping •Checking statements •Sorting and working with multiple accounts to keep books in order •Organizing transactions I am confident that my relevant experience will allow me to make a substantial contribution to your company. I feel very qualified to fill your position. Thank you for your consideration, and I look forward to hearing from you.

$8 AUD en 3 días

4,6

(1 comentario)

0,0

@AdminSupportSNS

Hello, I have previously worked at Global Business Platform as an executive, and my responsibility contributing Sales Development and Technical Enhancement structured applying Customer Relationship Management and Public Relations knowledge. This Clientele Development Program is activated proficiently in order to maintain profitable pillar of Online Customer Engagement. My implementation is scientific Telecommunication, Appointment Setting and Office Management Skills included constructing and executing diligent Information Technology. I am an expert in Internet Research, Data Encoding, Microsoft Office Application, Customer Service (Zendesk, Zenplanner, RingCentral, Five9), Email Etiquette, Telephone Etiquette, Programming (HTML, PHP, CSS, JAVA SCRIPT, MYSQL), Web Store Development (Auction Management System, M2E Pro), eCommerce Operations, Drop Shipping (eCC, NetSuite), Accounting (INTUIT, XERO, Sage, MYOB, Quicken), Online Marketing, Social Media Networking (HootSuite), Classified Advertisement (Craigslist, Postlets), Business Writing, Graphics Design (Picasa, Adobe Creative Suite CC) and Advanced English Literacy. I have delivered profitable campaign establishment within profitable statistics, which are the vital collaboration of my leadership roles at multiple Online Platforms. You may investigate my Freelancer Profile and acknowledge necessary expertise based on the deployment strategy. I believe my skills are perfect power according to your planned delegation. Regards!

$12 AUD en 30 días

0,0

(0 comentarios)

0,0

@austria2014

Hi. I am an American who has lived in Austria since 1992. I have worked from home since 2002. My work included talking to affiliates and customers on skype. The company I worked at recently closed, and I am able to work any days any as many hours as you would like. I am a professional and hard worker. I would also be happy to talk to you and send you my resume on skype.

$10 AUD en 25 días

0,0

(0 comentarios)

0,0

@ccristalex

I am very much interested in your job offer . So , please, let my experience work for you as I am self-motivated customer support representative who is ready to start immediately to work for your proposed job.I have excellent organisational and communication skills, speak and translate from english to french and italian and have the technical capability to make/answer calls. I have 6+ years of experience in customer support and telemarketing, great negotiating skills. I could be available for a Skype interview monday to friday 10AM to 12AM your time. Thank you for your attention,and hope to hear from you soon as I am confident that I can meet your expectations. Christina

$12 AUD en 30 días

0,0

(0 comentarios)

0,0

@julscoso

Hi, I an interested in ongoing work and have Customer Service experience, please refer to my profile. If you are located in Sydney, Australia, I am available for an in person interview. If not, I can be interviewed via Skype.

$16 AUD en 20 días

0,0

(0 comentarios)

0,0

@daves1982

I would like to inform you that I have been in the call center industry for quite some time and I am confident that I can provide you an excellent, efficient and quality customer service. Through experience I already learned how to deal with customers especially with irate customers. I deal with them with patience, listening to them attentively, letting them speak and voice out what they feels and after that providing them the correct resolution to their concerns. Having a satisfied, happy and repeat customer is always my objective. I am available 9am and 2pm Monday to Friday AEST.

$15 AUD en 40 días

0,0

(0 comentarios)

0,0

@arjunraghu

Hi, i am arjun i have been working in the customer service, technical support and differnet line of businesses in BPO. In total i carry around 8 years experience in BPO industry. I am dedicated & determined towards work. I take ownership and make sure that the task has been delivered.

$12 AUD en 28 días

0,0

(0 comentarios)

0,0

@sayamhussain

I am currently working in a Bpo and i am aware of the day today going on and the attitudes of the customers. With that i have been in this field for over 2 years so i have the experience to handle all the different kinds of suitation . i am very strict regarding my work and want to find out different ways to improve it even more.

$13 AUD en 25 días

0,0

(0 comentarios)

0,0

@Migdonio14

Good Morning, I am very interested in this position. I have 5 years of Customer Service experience and 3 years of Managerial experience including data entry. I type approximately 55 WPM and am very detail oriented. I work well as a team or individually. I am also fluent in both English and Spanish. I am available anytime on Skype.

$12 AUD en 3 días

0,0

(0 comentarios)

0,0

@kimjancisperez

I've handle various types of customers for the past months and I'll do my best to give the best customer services to the customer and I'll make sure at the end of the call I resolve their issues and make them happy.

$166 AUD en 3 días

0,0

(0 comentarios)

0,0

@jannoelgorra

Dear Employer, I am available for Skype interview on Monday to Friday between 9am and 2pm, Skype ID: jannoelgorra . I am available between 9 am and 2pm Monday to Friday AEST to make calls in a professional manner, and on an ongoing basis. Im a Freelancer who: Has experience as a Virtual Assistant doing E-mail Management and Data Entry Is fully equipped with call center telephony skills and expertise. Can follow and implement standard operating procedures to book and is organized. Is well-versed in working with latest computer software applicable in call centers. 1+ years’ BPO experience in Sales, Survey, Data-Entry and Answering customer queries Demonstrated skills in MS Word, MS Excel, Power point, Adobe Reader Excellent interpersonal skills and leadership qualities with track record of working comfortably in large teams Fluent in written/verbal English I strongly believe that my skills acquired through firsthand experience in the industry can be very beneficial to your organization. I would very much enjoy a formal meeting to talk over. Thank you for your time and consideration. Sincerely, (Signatures) Jan Noel Gorra

$8 AUD en 40 días

0,0

(0 comentarios)

0,0

@AEVL90

I studied an engineering and I have solid knowledge of technical vocabulary. I also like to provide excellent customer service, and I prefer to be very polite and I like to show empathy to people's problems since this is going to define the outcome of the call. My skype ID is AEVL.90 and I welcome the opportunity to discuss with your personally how my skills can best serve this projects. Kind regards, Allan Velasquez.

$14 AUD en 25 días

0,0

(0 comentarios)

0,0

@sevumes

My self drive and my attention to detail give me the edge over my peers. I come with over 8 years of experience and proficiency in a wide range of windows based computer applications i would rate my proficiency as excellent. along with this i have experience in web based applications like linked in and social media. English was my medium of instruction through school and the official language in our country so again i am very fluent in the language. My motivation is to become a pioneer in the region on online work and i am looking forward to having excellent work ratings in i am privileged to join you. .I have gained a good speed over the years in my P.C work and i believe i will be of great resource to your projects. . I am available for work every day of the week from 8.00AM to 2.00PM AEST. at a rate of $8 per hour. . my skype account name is sevumes i am also available on linked in. my telephones are +256392944091 or +256701944091. i will be happy for an opportunity to discuss my details with you. warm regard. Steven Sevume

$8 AUD en 25 días

0,0

(0 comentarios)

0,0

@kfowler77

I have worked within administration for over 20 years & have been working as a virtual assistant for a few years now. I have attention to detail, work efficiently & to a very high standard.I available between 9am and 2pm Monday to Friday AEST. I am available for a skype interview via: smileee1977, On Tuesday 16/06/15 between 9am and 11am AEST, or Wednesday 17/06/15 between 3pm and 10pm..

$12 AUD en 3 días