Dear Sir,
I have understood the point of view of this project. You want me to work as a CUSTOMER SERVICE executive to resolve the grievances of buyers. After resolving the buyers' grievances, I should request the buyer to re-write the FEEDBACK or customer review rating. I will contact the buyer through email or through DASHBOARD OF AMAZON.
Yes, it is possible for me to resolve POST-SALES grievances since I have experience of email support resolving post-sales grievances with the help of FACTORY MANAGERS.
I can become a bridge between customers and FACTORY or production managers to resolve the post sales grievances.
I have worked as a virtual assistant in the field of online customer service looking after online live chat, email support, pre-sales and post-sales inquiry, website admin tasks, E-Commerce Store Management on Amazon and Ebay, Admin Support etc.
Service rate is $2 USD per hour
24/7 Online
I am available on Yahoo Messenger, Skype, MSN Messenger and Google Chat/Hangout or any other messenger.