communications trainer

A proposal has not yet been provided

Please see my profile and my resume - my experience is well-matched. I have been a QA officer and Customer Care trainer for almost 10 years.

Hello, I am Bogdan and I'm a graduate in Psychology. I have a Bachelors and a Masters degree in Psychology from the best University in Romania, Babes-Bolyai University. I can prepare scientific knowledge on client communication from psychology and social sciences, and I have access to major scientific journals. I have expertise in training and communication, both due to my studies and my past experience (I have held and organized such trainings). Psychology is directly related to informal education methods and adults' learning. We can further negotiate the price depending on the specifics of your project. A little bit more about me: I have worked as a statistician for a multinational market research company with its headquarters in France for 4 years and I've done a gap year in the UK where I helped teach French to students. This is to attest my level of English. I also have working experience as a business developer for a previous company I have worked with. In both my previous employments I constantly communicated with clients. From all I've mentioned, I feel very confident about handling your tasks as it is exactly in my area of specialty. In conclusion, I can offer a high quality service at a reasonable price. Kind regards, Bogdan Isac

You will be getting an end to end training on handling client calls. We will make sure your employees are confident enough after the session to be able to think on their feet and be tactful while on a call. Let's discuss this.

Hi! My name is Jason Homan. I have worked in customer service all of my career and have trained dozens of people. I'd be happy to talk with you about your project. So send me a note and we'll get started today! Thanks, Jason Homan

My communication package is an online program with video presentations and work books. I am able to personalise some of the content regard scripts if you tell me more about what you are looking for. The advantage of an online program is that the product can be used over and over again by the individuals who need extra practice. The content will all be in English