Hey there!
Thanks for posting the project!
I'm highly interested in the job, and I believe I'm the right fit for the position because I have more than two years of experience in doing online customer support for various businesses in e-commerce, SaaS, to semi-tech companies. I can do live chat, emails, and social media.
I'm very familiar with many customer support helpdesks and tools, such as Intercom, Zendesk, Font, FreshDesk, Groove, JIRA, HelpScout, Gorgias, Shopify, Shiphero, Shipwire, etc.
Kindly consider my application and let me know if you have any questions!
Hope to talk to you soon, and please stay safe out there!
Best,
Isma Noor