Home based Customer Service - Spain or France

Are you looking for an easily learnable, but responsible long term job opportunity? Our fast expanding Client is conquering new markets and it’s time to expand its customer support line as well. This is why we are searching for new European Spanish and European French colleagues to join our home based team asap! If you are a native speaker who lives in Spain or France, if working from home is attractive for you, if you would like to help new car customers, do not hesitate to join us! Our Client operates price comparing pages in different European countries where customers can compare car dealers, their offers all on one site. Our new colleauges’ task will be to ensure customer support by phone and making outbound calls to verify data which will be given by registered customers. Agent Requirements: Native European Spanish or European French and strong English language knowledge Solid computer skills Excellent oral and written communication skills Precision of data entry Able to work minimum 4 hours per day on weekdays and/or weekends Attend training: provided by CloudAgents and our partner Work type: work from home, 4 week pilot project, in case you are successful, long-term freelancer partnership! Work Environment Requirements: Quiet workplace (tasks are delivered from the comfort of the help-desk agent's home) USB Headset (separate microphone and loudspeakers are not good enough to manage calls) Computer or Laptop with Windows operating system and Broadband internet connection (mobile internet is not good enough to manage calls) We use cloud based call center technology - You need to download our call handling system, which needs to be tested. We train all of our agents online, before the beginning of any project We monitor the progress of agents and ensure supervision. If you are interested to join our team, apply ASAP!