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Customer Care Specialist - 20/07/2017 06:11 EDT -- 2

€12-18 EUR / hour

Cerrado
Publicado hace más de 6 años

€12-18 EUR / hour

We are looking for a Freelance Customer Support Specialist who can answer to our UK customer. You job is to answer to our UK customer demands by mail or by phone. The main demands concerns issue with delivery. You'll have access to our own home made CRM + Freshdesk ticketing tool, and we will redirect the support phone line to your phone 3 hours a day (2pm-5pm GMT) 5 days a week (monday to friday). You manage your work from home. Initial mission duration : 2 month (august-september 2017). May be extended. Weekly hours : 15. English should be your native language
ID del proyecto: 14711055

Información sobre el proyecto

26 propuestas
Proyecto remoto
Activo hace 7 años

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26 freelancers están ofertando un promedio de €14 EUR /hora por este trabajo
Avatar del usuario
Hello David, Good day and hope your having a great weekend! The position seems to fit well with my qualification, work experience & carrier interests. I have done this kind of work before with various businesses and individuals. I'd be more than happy to provide you samples of my previous work if requires. Your position requires an Expert customer care specialist with extensive skills on managing Customer Service Campaigns and Newsletters, Project Management,Marketing/Sales Management, Recruitment,Email and Internet Marketing, Cold Calling, Lead Generation/Data Scraping, Internet Research, Transcription, Bookeeping, Data Scraping, Customer Service, CRM, Administrative and Data Entry. Wisely choose the diamond among the candidates :) Hope to talk to you soon. PS: References links below https://www.freelancer.com/u/sydneyjovita.html Cheers. Thanks and Regards, Vanessa Skype: twirra +639165539940
€13 EUR en 40 días
5,0 (5 comentarios)
4,7
4,7
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Hi, I have reviewed project requirements properly and would like to register our interested in picking up the role of Customer Support Specialist. We are well reputed IT company with excellent work history. We have in-house team of Customer Support Specialist who have excellent command over language English in both written & spoken. Our professionals have years of experience providing customer support services via emails/tickets/live chat/phone. They are well versed in using applications like: LivePerson, Kayako, ZenDesk and many more. To provide curate support services, We do log/save questions which are not answered in provided protocols, FAQs and database of questions and answers. Later, we do request to concerned person to make us available with answers of saved questions or allow us to provide logical reply to gain regular business and to satisfy customers. We are well versed in assisting customers before, during and after a purchase with their relevant questions. May I know what product or services, you deal in? Please message, if you have any question. We are always here and happy to assist you with any of your concern. Thanks, OK.
€15 EUR en 40 días
5,0 (1 comentario)
3,6
3,6
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Hello Sir, I am a professional virtual customer support assistant, having good hand over all types of administrative tasks, sales, marketing, client support and relationship management. I am a good team player, loves to work with team mates on different projects with best knowledge and willing to learn lot new things from different people. I would love to a give a short trial run so you can check my quality skills to hire me for a long term. I will deliver 100% quality results according to your requirements. Awaiting for your prompt response for the further interviewing process. Thanks & Regards G.M Sakhiya
€12 EUR en 15 días
5,0 (3 comentarios)
3,5
3,5
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​​​​​​​​​​​​​​​​​​​​Dear Sir/Madam, ​​Good day to you! ​​ I am quite keen on this project that you have raised so I’m hoping (fingers t​​ightly crossed) that I’ll be given the opportunity to help/assist/work on this with your kindself.​ Please do not judge me by the reviews given but rather, feel ​free to strike up a conversation with me and we'll go from there. A quick summary about myself: ​​ My name is Rina. ​​I have been a Virtual ​​Assistant/Freelancer of sorts for 4 years. I own a Diploma in Private Secretarialship which majors in Secretarial, Administration & Business studies. I am an individual but I can assure you that I am able to execute this job with utmost dedication. Working as a PA (offline)/VA (online) requires me to be meticulous with work given/assigned/awarded to me and I always provide the result/s expected/needed by the employer. Thank you for taking the time to read my proposal. I do hope you will consider my application and I would be most happy to discuss any further details pertaining to the project/compensation/etc. Best regards, Rina
€13 EUR en 15 días
5,0 (1 comentario)
2,4
2,4
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I am from the customer service/support/care background, total experience in excess of 15 years including with U.K clients like Orange, Everything Everywhere, T-Mobile for 10+ years. A U.K. centric individual with a proven track record of delivering excellent results. Thorough understanding and experience of service delivery with ever improving efficiency and reduced turn around time. You will not regret hiring me.
€16 EUR en 40 días
5,0 (1 comentario)
2,0
2,0
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Hi, i am quite efficient in English Speaking. I will do this job as per your requirement. I have 2 years of experience in customer care services. Hire me today !
€12 EUR en 15 días
2,8 (1 comentario)
2,0
2,0
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Hello. I am not working on any project right now. I have read the project description before placing my bid. I can assure you that I can deliver high quality work on time.
€13 EUR en 25 días
0,0 (0 comentarios)
0,0
0,0
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Hello, My name is Jeremiah Rodriguez and I am from Philippines. Please contact me right now as I am available to help and work for you. I will kindly wait for your response so we can discuss the other details of this project and so we can start right away. Hope to hear from you soon. Thanks, Jeremiah R.
€18 EUR en 20 días
0,0 (0 comentarios)
0,0
0,0
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• 7 years of experience in customer support/production support. • Experienced in writing SQL queries. • Worked with customers from US, UK, AUS and APJ region. • Experienced in working on technical projects providing support via email, chat, phone and a few help desk tools. • Support Involved troubleshooting, analysis, finding root cause of the issue, documenting the problem and coordinating between different teams to get the issue resolved. • Worked on manual testing of new versions of software on websites, mobile app creating test cases. • Possess good leadership skills. • Worked as Operation Lead and Team Lead in previous projects. • Involved in sales activities like explaining new features/modules and promotional offers to clients. • Worked as a promoter on social media for new features which includes answering queries/communicating with various groups, users etc. • Got a good sense of dealing irate customers and explaining the technical terms to a non-technical person in layman's language. • Worked in US (NY) for over 2 years handling a very busy support desk. • Also experienced in working remotely/from home supporting clients. • Provided good quality data entry support in previous projects.
€13 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
€13 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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We can help you with best customer support service for UK customers. we will handle all your customers very professionally by phone or email. Votiko is professional telemarketing company established since 2004. We have a team of superstar telemarketers expert in selling / lead generation / upselling / customer support. At votiko, we have a professional, high performing and vibrant work force. Our values are integral to our success, and they are what differentiate us from the rest. Votiko provides the range of services: Outbound call Center Services The Outbound call center may be defined as the center that makes outbound calls either to the existing or potential customers on behalf of a company or a client. Our specialization in outboundprovides the best creative, dynamic and cost effective outbound call center solutions. - B2B & B2C Lead Generation Services - Telemarketing Services - Market Research & Surveys - Collection Services Inbound Call Center Services Our professional approach to provide the best inbound call center solutions for companies/organizations results in an increased revenue. - Inbound Sales Services - Interactive Voice Response (IVR Services) - Enquiry Handling Services - Help Desk & Technical Support Services Whichever you choose, we will do our best! Glad to meet you at Freelance. Votiko team
€12 EUR en 40 días
0,0 (0 comentarios)
3,8
3,8
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I have over 2 years of experience in the BPO industry and two years in hospitality with a managerial position. I've been a part of customer service/reservations team. My job responsibilities include administrative work, phone and email transactions. I look forward to being a part of your exceptional team and be able to contribute through my education, work experience, skills, and professionalism.
€12 EUR en 40 días
5,0 (1 comentario)
0,0
0,0
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I do believe that I could perform the above mention job based on my experience aside from enabling to handle rejections and irate contacts.
€16 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello,  I welcome the opportunity to work on this Project with you. I have 11+ years of experience in Virtual Assistance work with very good typing speed and good hands on in excel. I'm available to work full or part-time. I can start the work immediately.  I look forward to hearing from you in order to discuss this opportunity in further detail. Yours Sincerely Tanya
€16 EUR en 30 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
€12 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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Given my proven customer service skill with an AHT of 2 minutes, I guarantee a 100% satisfaction, or else your money back.
€13 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
I believe that my more than 7 years of experience in the outsourcing industry as well as from an international IT company like SUN Microsystems would be of enormous benefit to your organization. I have played a major role in promoting the growth and success of my current firm, Your Virtual World. My current tasks include meeting with international clients to discuss the company’s products and services, closing deals and contracts for various outsourcing services, maintaining good relationship with existing clients, plus other operational functions. In addition, my experience with YVW has provided me with the extensive experience in communicating information between clients and technical/non-technical personnel. I am an effective organizer and planner. My outgoing and friendly nature allows me to interact well with staff members at all levels and with clients. I also possess technical, negotiation, and vendor management skills.
€13 EUR en 40 días
0,0 (0 comentarios)
0,0
0,0
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A proposal has not yet been provided
€13 EUR en 3 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de FRANCE
Lille, France
0,0
0
Forma de pago verificada
Miembro desde ene 14, 2015

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