• Conducted surveys and collected data through interviews and questionnaires
• Contributed to improving customer satisfaction and the relationship between company and clients
• Initiated purchase of a new survey software which reduced company expenses
• Successfully accounted for all of the policies to undergo further instruction in the Claims Department
• Composed and transmitted precise letters, memos, and e-mails
• Research, update, and validate data underlying spreadsheet production; strategically fill gaps.
• Create pivot tables and modify spreadsheets to achieve analytical goals.
• Manage spreadsheets and maintain data currency to ensure accurate data availability for managers and decision-makers.
• Develop and implemented standard operating procedures to bridge data gaps and resolve related issues.
• Formatted spreadsheets and workbooks for print, document reproduction, and presentations.
• Processed data load requests, manually entered data, reconciled data conflicts, and created data extracts and reports.
• Compared data with source documents and re-entered data in verification format to detect errors
• Cleaned old financial data and uploaded required data into new financial systems.
• Prepared source data for computer entry; compiled, sorted, and prioritized data.