Installation of Vicidial for small sized call center. The tasks will be including installation of required software from scratch and finalizing the job based on the given scenario and requirements. Below are the main task that needs to be done:
Basic Setup Of VICIdial
Testing of incoming & outbound calls on VICIdial
Testing of VoIP account
IVR for inbound call.
Voice Blast configuration
Creating users, campaigns, in-groups.
Skill based routing for inbound calls
Basic configuration user guide..
softphone instalation & testing
Payment Milestones:
%100 of total project cost at project kick off.