Engagement Manager // Guadalajara, Jalisco

Job description<br /><br />Responsibilities:<br /><br />End to end Engagement Management.<br />Building & managing customer relationships with IT stakeholders.<br />Overseeing fulfilment on turnkey and staff augmentation projects.<br />Manage risks and issues related to the account, including delivery oversight.<br />Staffing demand fulfillment.<br /><br />Desired Skills and Experience<br /><br />Skills:<br /><br />Strong project / program management experience.<br />Demonstrated leadership qualities such as conflict/issue resolution.<br />Excellent communication skills that would help in establishing good rapport with the client and improve Cognizant’s overall relationship with the clientele.<br />Create customer presentations and provide support in overall opportunity management.<br />Staffing demand fulfillment.<br />Good communication Skills.<br />English level: Advanced.<br />10+ years of experience<br />Proactive.<br />Dynamic.