Hello, I'm Moises, and I'm excited to submit my proposal for the development of a module for MercadoLibre to monitor and manage returns and claims generated on the platform through API queries.
To begin, we will create a dedicated tab for Returns, which will allow you to monitor and track products that are being returned. The tab will display the sale number, user (buyer), SKU of the product, product title, return status, return date, and reason for the return. This will enable you to monitor and stay informed about the returns.
Next, we will create a tab for Claims, which will allow you to monitor and track sales with any issues, specifically claims. The tab will display the claim type, claim stage, claim status, claim date, date of the last claim update, sale number, user (buyer), SKU of the product, product title, time limit to respond to the claim, and mandatory action. We will also include a button or link that says "view claim," which will allow you to view the claim details or messages within the same tab or on MercadoLibre.
We will integrate this module with the existing tool that you have to ensure that it works seamlessly with your current workflow.
As for my experience, I have worked on similar developments before, and I am confident in my ability to deliver this project efficiently and effectively. I have extensive experience with MercadoLibre's API and have developed similar modules for other clients. I am a Latin American developer with 100% fluency in Spanish, and I believe that my expertise in this area will be an asset to your team.
Thank you for considering my proposal, and I look forward to discussing the project with you further.