Shopping Cart Issues
$30-250 USD
Pagado a la entrega
Can you take care of this problem while you are in there?
11/19/15
to me
Hello,
I’ve checked your website at [login to view URL] and found out a couple of problems on checkout from mobiles.
When customers add products to the bag from mobile devices, they don’t see the bag icon on which they can click and proceed to checkout.
The thins is that there’re several modes in which the shopping bag can be used. One of them is floating mode: you can set it up in the code, or this mode is enabled automatically when minicart widget isn’t installed, like in your case — you’re using single product widget.
In this case the bag appears only when something is added to the cart. However, when the bag in this floating mode, it overlaps the items and “Checkout” button on small screens, e.g., some tablets or cell phones. So we decided to hide the bag if Ecwid store is viewed on a small screen. You can see it yourself, as the bag is shown OK when you’re viewing your site from a desktop browser.
There’re four ways to work this around:
1. To enable the option “Open bag when “Add to bag” is clicked” in Ecwid control panel, System Settings > General > Cart.
In this case, once customer clicks “Add to Bag”, the popup with the shopping bag will be opened right away.
2. To add a minicart widget ([login to view URL]) on the page with the product widget.
3. To force the bag to be always shown by adding this CSS code:
bc.. .ecwid-minicart-floating {
display: block !important;
}
to your custom CSS theme in Ecwid control panel, System Settings > Design. More info on CSS in Ecwid:[login to view URL]
4. To insert Ecwid product browser widget on a separate page of your site, together with the shopping bag widget in a mode you need and define the link to the widget on the page where you’re using the product code:[login to view URL] This way will disable the popup window, and your customers will continue ordering on your site pages, i.e., not in the popup.
Nº del proyecto: #9918077