Hello there!
My name is Jovit. I would like to apply for this post to be a part of your team.
The opportunity presented in this listing is very appealing to me, and I believe that my strong customer service, technical and helpdesk experience will make me a very competitive candidate for this position. The key strengths that I possess for success in this position include:
I have 4 years experience as an IT helpdesk.
I worked as a customer service representative for almost a year for Canada Telco.
I strive for continued excellence.
I am very particular to process. Making sure that right process is being followed in every customer interaction.
I am also particular to my attendance. I always commit myself to my work schedule to make sure that I am reliable and dependable.
I practice critical thinking as one of my core technique to make sure all things needed in a call are done in a timely manner.
I provide exceptional contributions to customer service for all customers.
I have broad experience when it comes to proper call handling and providing accurate resolutions to issues. I also have experience in learning and excelling at new technologies as needed.
Thank you for your time and consideration. I look forward to speaking with you about this employment opportunity.
Best Regards,
Jovit Peji