Thanks2023
I have 10 plus years of Customer Service Experience over the Phone, Email, and Chat. I have worked with multinational companies based out of the USA, UK, AUS, and UAE.
- Worked for Aliexpress in person
- 4 years tenure managing Customer Service for an Apparel brand (Amazon, eBay & Etsy > UK/Europe)
- Tenure managing Customer Service for Women's Skincare brand (Shopify & Gorgias > US &UK)
- Tenure managing Customer Service for Insect trap brand (Shopify & Gorgias, USA)
- Tenure managing Customer Service for Furniture brand (Facebook, Instagram & Gumtree > UK)
Return, Exchange, Saving Returns, Order Processing, Processing Refunds, Suggestions on Customer-friendly Listings, Changing Negative Feedback to positive, Tracking shipments, Creating discount codes in Shopify, Replying to charge back in Shopify, etc are things that I have done many times in my past employment.
Have completed a Business Writing course. Experience with Reamaze. Can start immediately. Backup Power and Internet (Fiber optic)
I can provide proof of all my experience mentioned and client feedback if required as it is on another freelance website. I am fairly new on this site so please start a chat with me if you have any questions.