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Shopify and Customer Service Virtual Assistant

$3-4 USD / hour

Cerrado
Publicado hace alrededor de 1 año

$3-4 USD / hour

I'm looking for an all round Virtual Assistant to join me to help with my e-commerce Shopify store (with minimum 1 year experience). This will be a long term role with daily work to complete. Job tasks include: -Reply to customer emails (regarding things like refunds, tracking numbers, FAQs) -Fulfilling orders on Shopify website (through Oberlo/Aliexpress/CJ) -Handling customer complaints, disputes and chargebacks. -Comment moderation on social media ads (replying to comments on Facebook and Instagram ads) -Other admin tasks Qualifications needed: - Fluent in English (Speak fluent English both written and verbally) - Experience with customer service (Reamaze would be good but not essential) - Experience using Shopify - Experience with Oberlo/Aliexpress/Dropified/CJ is desirable - Experience with product listing, writing product descriptions, product research, using facebook ads manager is a bonus (not essential) - Pay attention to details and able to work fast - Must be a quick learner and able to work on your own and in a team - Available for over 20 hours a week (starting with 2 hours per day, then up to 4+ hours per day) When you apply please put "Thanks2023" in the title so I can see that you have read this entire application and shows you pay attention to detail. Thank you
ID del proyecto: 36242125

Información sobre el proyecto

48 propuestas
Proyecto remoto
Activo hace 1 año

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48 freelancers están ofertando un promedio de $4 USD /hora por este trabajo
Avatar del usuario
Thanks2023 I have read your project description and think I can help. Let’s chat in more detail about your project's needs. I have experience in Virtual Assistant. Please check my profile for related Click on the "CHAT" button so we can discuss it in detail. I'm always online and available. Please feel free to contact me at any time. I am available 24/7 for support. Best Regards Abu J.
$3 USD en 40 días
5,0 (8 comentarios)
4,8
4,8
Avatar del usuario
"Thanks2023" Hello There, I am writing to express my interest in the Virtual Assistant position for your e-commerce Shopify store. With over 8 years of experience in customer service and e-commerce, I am confident that I can contribute my skills and knowledge to help your business grow. As requested, I am fluent in English, both written and verbally, and have experience with customer service using Reamaze. I am also proficient in Shopify, and I have experience fulfilling orders through Oberlo, AliExpress, and CJ. Additionally, I have experience handling customer complaints, disputes, and chargebacks. I am a quick learner and am able to work independently and in a team. I pay close attention to details and am able to work quickly without compromising quality. I am available for over 20 hours per week, starting with 2 hours per day, and can commit to a long-term role. I have experience in product listing, writing product descriptions, and using Facebook Ads Manager. I am also familiar with social media platforms and can assist with comment moderation on Facebook and Instagram ads. Thank you for considering my application. I look forward to discussing how I can contribute to your business. Sincerely, Himanshu
$4 USD en 40 días
4,7 (14 comentarios)
4,8
4,8
Avatar del usuario
Thanks2023 Hello there, we hope you're doing well. With more than 20 years of experience in the customer service and e-commerce industry, I am confident in my ability to handle the daily tasks required for this role. As per your job description, I am well-versed in handling customer inquiries and concerns, order fulfillment, and chargeback resolution. Additionally, I have experience with comment moderation on social media ads, specifically Facebook and Instagram. My skills with these tasks have been honed through my experience with Reamaze and Shopify, as well as Oberlo, Aliexpress, and CJ. In addition, I have experience with product listing, writing product descriptions, product research, and using Facebook ads manager. These skills will prove to be useful in assisting you with growing your e-commerce business. Lert's discuss more in chat. We would appreciate the opportunity to work with you and would be grateful for your valuable time to discuss further. Looking forward to it.
$8 USD en 40 días
5,0 (1 comentario)
3,3
3,3
Avatar del usuario
Thanks2023 Dear Hiring Manager, I am writing in response to the job posting for a Shopify and Customer Service Virtual Assistant. As a highly skilled virtual assistant with over 2 years of experience in e-commerce, I am confident that I would make a valuable addition to your team. In my previous role, I gained extensive experience in managing customer service queries, fulfilling orders, and handling customer complaints, disputes, and chargebacks. I have also worked with Shopify, Oberlo, Aliexpress, and CJ, which gives me the confidence that I can take up any task in your e-commerce store. I possess strong communication skills, both written and verbal, and I am fluent in English. I pay close attention to details and can work fast to deliver quality results. I am a quick learner and can work independently or in a team. I am available for over 20 hours a week and can start with 2 hours per day and increase it up to 4+ hours per day. I am confident that my experience, qualifications, and dedication make me a perfect fit for this role. Thank you for your time, and I look forward to hearing from you soon. Sincerely,
$4 USD en 40 días
4,6 (6 comentarios)
3,6
3,6
Avatar del usuario
Thanks 2023 Hi, I carefully read your job requirements,I am sure I am a fit person for this job, I can fulfill this job according to all your given instructions. Thanks for considering me. Sincerly, Hamid Ali.
$4 USD en 40 días
5,0 (1 comentario)
1,0
1,0
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I have over a year experience as a virtual assistant working with e-commerce businesses to drive more traffic to their store front , I believe I have the knowledge and would love to learn and grow more with your company. Thanks2023 I do hope you continue being good to me.
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello i read your requirement and i wish to work for you i am a fresher and i have good communication skills and my typing is fast, my English speaking is also good as i have studied in English medium school. I would love to help people and assure your quality work. Thanks2023
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Thanks2023 Hello , i am interested in this project, have been in customer support for 7 years previously ( Australian personalized jewellery store) ( American laptop store ) and more , been on a break due to medical issues, ready to start again . I have been working with a few online stores handling emails , coupon site queries, ebay listings paypal , live chats , insta fb pages and more.
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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I have the abilities and skills that you are looking for the project and I am a proactive person who do the best in every task or project.
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hi! I will give you the most professional work delivery & virtual assistant service. My name is Eman and I have an MBA administration degree. I have 13+ Years of professional experience in a multinational company for an administration job. I was awarded Best employee from UAE & Bangladesh for my excellent Job & Dedication to completing my Job on time. I am a professional Freelancer for all kinds of Microsoft Jobs. I will provide you with quality services in this field. I am offering the following services: · Any kind of administration works · Any kind of customer management works · Lead Generation · Data Entry · LinkedIn Marketing · Data Collection · Email Marketing · Extracting contact information from the web. · Social Media Management · Report Writing · Copy/Paste work · Mail communication with customer services · Any kind if training services · Web Research Looking forward from you for making your successful Business Thanks Eman Barua
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello VA is my area of expertise. I will look forward to work with you on your store management. Thanks2023
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Good Day! I am interested with job you posted. I can provide you good an quality work and I assure you to submit it on time. I can handle clients with Short-Temper and I am willing to learn all the products that you offer. I have experienced in working in a Hotel and I know how to handle complaints, arrange bookings/Returns and Refunds, Check and reply to emails and inquiry of clients, and assure that I can Satisfy them with my response. ThankYou and have a greay day ahead
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hello Thanks2023, I am very interested to apply for this job. I have 4 years working for a shopify stores. My roles are product research, fulfillment, product listing, customer support, finding supplier and writing reviews. I cannot say that I am expert at facebook ads but i have knowledge on it. It will be an honor it you will pick me and I will continues to learn more to be successfulcto thr given job.
$4 USD en 20 días
0,0 (0 comentarios)
0,0
0,0
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Thanks2023 I have 10 plus years of Customer Service Experience over the Phone, Email, and Chat. I have worked with multinational companies based out of the USA, UK, AUS, and UAE. - Worked for Aliexpress in person - 4 years tenure managing Customer Service for an Apparel brand (Amazon, eBay & Etsy > UK/Europe) - Tenure managing Customer Service for Women's Skincare brand (Shopify & Gorgias > US &UK) - Tenure managing Customer Service for Insect trap brand (Shopify & Gorgias, USA) - Tenure managing Customer Service for Furniture brand (Facebook, Instagram & Gumtree > UK) Return, Exchange, Saving Returns, Order Processing, Processing Refunds, Suggestions on Customer-friendly Listings, Changing Negative Feedback to positive, Tracking shipments, Creating discount codes in Shopify, Replying to charge back in Shopify, etc are things that I have done many times in my past employment. Have completed a Business Writing course. Experience with Reamaze. Can start immediately. Backup Power and Internet (Fiber optic) I can provide proof of all my experience mentioned and client feedback if required as it is on another freelance website. I am fairly new on this site so please start a chat with me if you have any questions.
$3 USD en 40 días
5,0 (1 comentario)
0,0
0,0
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“Thanks 2023” Hello there, If you're looking for a highly skilled virtual assistant with a passion for e-commerce and customer service, then look no further! With my extensive years of experience in e-commerce and customer service, I have developed a strong understanding of the Shopify platform and have honed my skills in managing customer inquiries, processing orders, and handling refunds and chargebacks. I pride myself on my attention to detail, ability to multitask, and strong communication skills, which have allowed me to consistently exceed my client's expectations. As a virtual assistant, I understand the importance of being reliable and flexible. I am available for more than 20 hours per week and can work during hours that are most convenient for your business. I am a quick learner and am always willing to adapt to new tasks or procedures to help your business succeed. I am confident that my skills and experience make me the right hire for this role. Kindly send me a message so we can get started! Kind regards, Onyeyirichi.
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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I worked as a legal staff in an electric company for almost two years. I learned a lot about multitasking, organizing, and filing documents and files, encoding data, cashiering, customer service, and other administrative functions. I also have teaching and customer representative experience which can be very helpful in dealing and working with different people from all walks of life. In addition, I also worked as a Telemarketer, Cold Caller, and Virtual Assistant and got promoted after a few months to Team Leader, Executive Assistant, and Business Manager in an agency that provides freelancers to clients worldwide.
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Je me crois meilleur car avec mes années d'expérience je sastifaisait toujours mon patron et mes clients.
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
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Hi, I have read your requirements and I am confident that I can handle this project. I will ensure that you are 100% satisfied with my work because client satisfaction is my motto. I am an experienced shopify store manager with 3 years of experience. I am hoping to hear from you soon. I am 24/7 available on your service. Kindly, come over chat for further discussion Thank you.
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Thanks2023 Hello, I am interested in working with you as your VA/Customer Support Agent to relieve you of your extra stress. I have several years of sales and customer service experience, I am familiar with online shopping sites and I am open to acquiring every/any additional knowledge required of me to be the best VA/Support Agent you will work with. I am a fast learner as well. I am a dedicated lady, patient, kind, empathetic and I pay very close attention to every details as I work. I have worked with several customers and I am good at time and people's management. I have my Laptop and a noise cancelling headset to make my work seamless. I will give my very best to the work if employed because whatever I do no matter how big or small, I make it count. I will love to hear from you and work with you, Kindly reach out.. Have a good day..
$4 USD en 40 días
0,0 (0 comentarios)
0,0
0,0
Avatar del usuario
Dear Hiring Manager, I am writing in response to your job posting for an all-round Virtual Assistant to join your e-commerce Shopify store. I have over a year of experience as a Virtual Assistant and I am confident that I have the necessary skills and qualifications to excel in this role. As a Virtual Assistant, I have experience in various administrative tasks such as replying to customer emails, order fulfillment, handling customer complaints, and social media moderation. I am also proficient in using Shopify and Oberlo/Aliexpress/CJ for order management and fulfillment. , but I am willing to learn new software if needed. In addition to these qualifications, I have experience with product listing, writing product descriptions, and conducting product research. I have also used Facebook Ads Manager for advertising products. I am a quick learner and can work independently or as part of a team. I am fluent in English, both written and verbal, and I am confident that my communication skills will be an asset to your business. I am committed to providing excellent customer service and ensuring customer satisfaction. I am excited about the opportunity to work with your team and contribute to the growth of your e-commerce Shopify store. Thank you for considering my application. I look forward to hearing back from you soon. Sincerely, [Ajmal Ahmed]
$3 USD en 40 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de AUSTRALIA
Sydney, Australia
0,0
0
Miembro desde mar 22, 2023

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