Experienced Salesforce Engineer | 8x Certified | Problem-Solver and CRM Specialist
With over 6 years of dedicated experience in Salesforce CRM, I excel in crafting innovative solutions, driving end-to-end project success, and architecting CRM solutions that bridge the gap between technology and business needs.
My profile is a hybrid blend, divided between technical and business experience. This includes expertise in Salesforce administration, development and deployments, including large-scale projects, where I ensure seamless alignment with organizational objectives while safeguarding existing functionalities.
Certificates:
● Salesforce Certified Development Lifecycle and Deployment Architect (Nov 2023).
● Salesforce Certified Application Architect (August 2023).
● Salesforce Certified Data Architect (August 2023).
● Salesforce Certified Sharing and Visibility Architect (June 2022).
● Salesforce Certified Platform App Builder (Aug 2020).
● Salesforce Certified Sales Cloud Consultant (April 2020).
● Salesforce Certified Administrator (December 2019).
● Salesforce Certified Platform Developer I (November 2018).
My career spans major business domains, including marketing, sales, customer support, insurance, fintech, quality assurance, B2C & B2B processes and more.
see more about me:
Linkedin: https: [login to view URL]
Trailblazer profile: [login to view URL]
What can I do for you :
1- Planning, scoping, stakeholder analysis and communications.
2- Organizing and prioritizing requirements, modeling requirements, and taking them to verification and validation.
3- Creating schedules, and ensuring project deadlines are followed for timely and quality delivery.
4- Doing Salesforce administration, development, deployments and consultation tasks.
5- Implementing any custom Apps/features on the top of the Salesforce platform.
6- Implementing Zoho CRM, Zoho Service, and any applicable customization on the top of the Zoho platform.
7- Providing the required CRM consultation in multiple areas such as marketing campaigns, leads generation, sales processes, quotes, products, opportunities, forecasts, contracts, customer support, einstein bots, communication channels, cross-selling and after-sales in terms of business, and technical best practice approaches.