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$5 USD / hora
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$5 USD / hora
Aquí son las 4:46 p. m.
Se unió el junio 4, 2012
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Abby M.

@abbygd

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$5 USD / hora
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Senior Customer Service Representative

Hello! I am Abigail Mallillin, but most of my family and friends call me Abby. I’m a self-motivated and hard-working person. I pay attention to the details of what I do and take the initiative to fix some bearable problems. I put in extra hours to complete priority tasks and even go above and beyond the call of duty whenever necessary. Previous work experiences as a Customer Service Representative with 8 years of experience working in call centers, performing functions from sales and tech support to customer care. With excellent communication skills both oral and written, I can manage customer relations and provide excellent service. Familiar with major customer service software like Salesforce, Zendesk, Jira, and ServiceNow. I also had experience working in Sales like Timeshare, Cold Calling B2B/B2C, and Lead Generation. Currently running a small business through Facebook and Instagram. I know about running Ads through Social Media. I'm currently taking training as well about Social Media Marketing under The Department of Information and Communications Technology. Engaging in social media presence on different social media platforms is my passion. I have exceptional creative and analytical thinking skills. I know how to perform in-depth customer research to determine how best to serve an audience. I am aware that I still have a lot to learn, but I am confident that I have the skills necessary to design creative and successful social media strategies that will support a company's goals. My always goal is to provide good, quality service to my client. Do the extra mile for each task that I will be assigned and most importantly, build trust and have a long-term relationship with my client.

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Experiencia

Customer Service Representative/Technical Support

Bell Canada
jun 2015 - feb 2017 (1 año, 8 meses)
We help customer's with their queries regarding with their accounts with Bell Canada and we also assist them with the technical problems. We do troubleshooting.

Telemarketer

Global Diamond Outsourcing
ene 2010 - may 2015 (5 años, 4 meses)
Appointment Setting / Leads Generation

Educación

Bachelor of Science in Business Administration

Polytechnic University of the Philippines, Philippines 2009 - 2012
(3 años)

Calificaciones

Scholarship

2009
This certification was given to me last 2009 , this certification is a scholarship or financial award to support my studies. They choose me for this award due to my high grades and being a hardworking student.

Publicaciones

Abigail H. Mallillin

Career Objective A position of responsibility that would allow me to deal with a variety of people with the best of my ability and talent. To pursue my interests in sales, marketing and advertising and will grow professionally with the company's high standard to success. Personal Background Date of birth: October 4, 1992 Weight: 100lbs. Place of birth: Sampaloc, Manila Height: 5'4\&quot

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