Information Systems professional with 15 years of experience in national / multinational companies and with a Bachelor degree in Systems Engineering. High experience in marketing development funds, customer service, credit and collection. High skills in process design, systems analysis and computer systems. Knowledge of Excel, SAP, VBA, .NET, FileMaker, SQL, SharePoint Designer, Siebel Oracle. Great ability to initiate or design changes, extensive knowledge in data analysis and great skills in evaluation processes.