Pandu D.

Profile Summary: o Having 5 years of experience as fraud analyst for GE CAPITAL and 1 year experience as a Quality analyst in gbtech . o Business Consultant effective in strategically enabling enterprise and eBusiness solutions, while working with multifunctional teams business and technical staff and management . o Successfully deployed business solutions in HR, Finance Operations while working with/for fortune 500 companies in Banking/Investment Banking. o Strengths include big picture focus while developing strategic business solutions which can inlcude: mission statements, value propositions, critical success factors, statements of work, project management, ROI, gap and risk analysis, and documenting requirements, use cases, change management, system resign/architecture, system and application development, QA, UAT, implementation and mentoring and coaching. Work Experience: Business Analyst - Risk Management, GE Capital - Sep 2007 - Present o These quantitative and statistical business models use Excels data analysis program, solver function, statistical package and financial functions. o Exceptional analysis skills with an ability to transform the needs of business users and stakeholders into functional/technical requirements. o Lead and worked with teams to examine and solve business problems by accurately analyzing the needs of clients and helping them achieve improved quality and value for their customers. o Expert at analyzing, designing, and reengineering systems applications and business processes o Proactive team player with demonstrated problem solving and analytical reasoning abilities. o Familiar with MS Project to manage schedules, deadlines, resources, collaborate with different teams, and analyze project information o Skilled at performing Gap analysis, Risk analysis, and Cost/Benefit analysis, along with good knowledge of process workflow tools and techniques o Possess reasonable understanding of different relational databases, writing simple SQL queries, creating tables, and generating reports. o Broad understanding and knowledge of financial services industry with emphasis on Investments management, Derivative securities, and Banking Customer service representative - Quality Assurance , GB INFOTECH- JULY 2006- AUG 2007 Supervisory Functions: o Mentored and lead the team as a team leader for 3 years o Providing real time and adequate assistance and support to drive client satisfaction. o Knowledge and experience are shared with project managers, providing assistance on referred/technical issues. o Advice and guidance is given in a constructive manner Career Highlights: o Received Client Champ/Cutting Edge Awards o Received Client Appreciation and Quality Award o Received biz y award for the Quarter. o Received Certification in RISK-CARD programme (Credit Analysis Risk Decisioning)-GE o Promoted as a Team Connect Spoc. o Organized different meetings among different portfolios with the leaders and the Associates. Project : Problem Statement: Fraud Support team receives fraud inquiries from customers via e-OSCAR from all Credit Bureaus . ~20% of such inquiries from e-Oscar are duplicates. Goal Statement: To reduce 73% of duplicate inquiries in Fraud received from the Bureaus. Project Scope: e-OSCAR inquires from Equifax, Innovis, Experian and Transunion only. Steps & Recommendations: o Influence Bureaus to introduce control limits which will flag off duplicates (0-30 day claims). o Initiate best practice amongst Bureaus. o Create escalation process. o Explore single inquiry from all Bureaus mechanism. o Review response mechanisms. Observations: o 12% of Volumes are being routed by the ACDV team (6 month data). o No standard process of validation of claims by Bureaus. o Bureaus selecting incorrect Dispute codes leading to Misdirects and delay in FIR. Professional Training(Knowledge upgradation): o certified as a business analytics at [login to view URL](LODESTONE-HYDERABAD) o BUSINESS INTELLIGENCE-FRAUD ANALYST SPECALISATION o Certificate No: BICD000625v9 o Base SAS programmer.. o Advance Certification in Microsoft Excel Application, from GE - Hyderabad o Course include Data Processing and PC Applications. Professional Training Undergone: o Certified in Business Intelligence - Certificate No: BICD000625v9 o Certified in Risk Certification Programme o Certified in MS OFFICE 2010 FUNDAMENTALS o Certified in Compliance: Bank Secrecy Act (BSA) o Certified in Compliance: Customer Identification Programs (CIP) o Certified in Compliance: Fair Lending - Function o Certified in Compliance: Anti Money Laundering (AML) o Certified in COMPLIANCE: CREDIT CARD ACT FEB 2010_RCF o Certified in Compliance: Office of Foreign Assets Control o Certified in Conflicts of Interest Tool Acknowledgement o Certified in Credit Ratings & Regulatory Risk Classifications o Certified in Cyber Security Awareness o Certified in Difficult Interactions o Certified in Compliance: Fact Act Overview (FACTA) o Certified in Compliance: Fair Debt Collection Practices Act (FDCPA) o Certified in GE Capital Anti-Money Laundering o Certified in GE Capital Global Office of Foreign Assets Control Training o Certified in Generating Creative and Innovative Ideas: Enhancing Your Creativity o Certified in Group Problem Solving and Decision Making o Certified in Interpersonal Communication: Communicating with Confidence o Certified in Compliance: Introduction to Credit Card Regulations o Certified in Compliance: Introduction to Credit Card Regulations o Certified in Leadership Essentials: Leading with Emotional Intelligence o Certified in Life Safety Training o Certified in Managing for High Performance o Certified in PCI Compliance Awareness o Certified in Presentation Skills at GE Online o Certified in Capital Acceptable Use Policy o Certified in Stress Management o Certified in Capital Acceptable Use Policy o Certified in Stress Management o Certified in Using Emotional Intelligence on the Job o Certified in Microsoft Excel 2007 o Certified in Soft Skill/American Culture & Accent Training o Advance Certification in Microsoft Excel Application, from GE - Hyderabad Course include Data Processing and PC Applications Personal Details: Date of Birth : 04 MAY Gender : Male Marital Status : Single Nationality : Indian Hobbies : Playing cricket, enjoying Music and Dance Personal Strength: o Hardworking, Committed, Ambitious with Good Leadership, Interpersonal Skills. o Organized in areas of Time management, Self Discipline, Morales and Good Family Values. Address: Plot no 401 A, Sri Nilayam, Rahmath Nagar. Mobile: 8019773242, 9246842104 Date Place