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@ennairam17
Bandera de Philippines Calabanga, Philippines
Miembro desde 26 de diciembre de 2014
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ennairam17

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experienced customer service representative
I am a determined, dependable and hard working Customer Service Representative for three years, skilled at interacting with customers of all socioeconomic background and courtesy in customer relations as well as communicating effectively, both verbally and in writing are some of the skills that i consider as my strength. I am good at multi tasking and can work under pressure with minimal supervision. I have a strong ability to read, study, and learn independently, can do multi-tasking and can work under pressure.
$3 USD/hr
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Experiencia

Customer Service Representative

IBM Business Services Jun 2013 - Jun 2015 (2 years)

Ensure that tickets for failed/defective Ibm-manufactured machine are being sent to trained and proper Ibm field technicians to meet the target time requested by the customer, depending on the warranty for maintenance of the machine and the severity/impact to the [login to view URL] field technicians over the phone in creating service request tickets for customer, update their schedule and provide needed information regarding a service request or any other information related to their duties.

Customer Service Representative

Sutherland Global Services Feb 2012 - May 2013 (1 year)

Help customers over the phone, ensure and maintain excellence in resolving customer [login to view URL] customers with routine account-related requests such as: funds transfer, atm & debit card usage and limits, funds availability, complete verification requests by third parties, ACH & debit card disputes, internet banking including bill pay and mobile banking.

Educación

College Graduate (2 yr Tourism-Tour Guiding)

Philippines 2008 - 2011 (3 years)

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