Irina N.

Customer Support Rep and Virtual Assistant with strong technical background and several years of experience. I have a university diploma in the technical field (MSc Engineer for Geoinformatics). I have worked 2 years as a Customer Support for Hewlett Packard and Sitel Bulgaria at a NOKIA project in a conventional office environment. After that I gained 4 years of experience working as a Customer Support Representative on a freelancer basis, working for different e-commerce businesses and for NVIDIA Ltd. Providing awesome customer support is the secret ingredient that makes the customers happy. I will help you to implement customer service culture that fosters excellence. In addition to this, I am equipped with a good computer, fast internet connection and the willing to learn new things, to prove and develop my skills and to ensure that my clients are happy with my services. I am looking forward to work with you on new projects! Have a nice day!