Accomplished Talent Development executive with 30 years of experience and a superior history of implementing process and efficiency improvements resulting in revenue gains and long-term growth within the financial services, public and private sectors. Recognized for commitment to staff training and development that meets corporate and employee needs ushering in a deep understanding of company initiatives and seamless execution. Motivational leader, instructional designer and trainer adept at employee development, workforce planning and overall operational policy creation. Analysis, MBTI, Keirsey Temperament, Organization Development, Strategic Planning, Collections, Lending, Mortgage Banking, Perfomance Management, Succession Planning, Business Development, Human Resources, GAAP, Project Management , Workflow Optimization, 360 Assessments, Customer Service, Sales, Learning Management Systems.