Nelka S.

Promote optimal performance, reliability, and security across core business systems  Results-driven professional offering a progressive, five-year career in information technology.  Repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time, on-budget delivery.  Expertly manage technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence.  Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs.