Sushil K.

With over fifteen years of international client handling experience in customer service, I bring a wealth of expertise to the table. I've had the privilege of working with renowned brands, banks, UK stores, and utility companies, providing top-tier support for their credit card services and operations. My role has extended beyond traditional customer service—I've been actively involved in process migration, training new team members, and diligently providing daily productivity reports to ensure smooth operations. From managing SLAs to meeting TAT requirements, I'm committed to delivering excellence at every step. Additionally, I've recently diversified my skill set by delving into front-end web development and UI/UX design, accumulating 1.5 years of experience in this domain. ? Skills: Inbound & Outbound Communication Sales & Telemarketing Lead Generation & Customer Service Virtual Assistance & Data Entry Appointment Setting Proficient in Figma, Photoshop, HTML, CSS, JavaScript, React, and more! ✨ Focus: Building lasting relationships through exceptional work. Putting client interests first, always. Prioritizing quality over quantity and monetary gains. Let's collaborate and elevate your business to new heights!