Raphael M. Profile

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$7 USD / hora

sao paulo,

brazil

$7 USD / hora

Aquí son las 2:31 p. m.

Se unió el mayo 8, 2017

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Raphael M.

@RaphaIDG

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(0 comentarios)

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$7 USD / hora

sao paulo,

brazil

$7 USD / hora

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IT Professional - Virtual assistant

I'm a professional with more than 5 years in IT (Tech Support and Team Lead), my focus now is to work from home full time, to achieve that i'm willing to use my skills to give my clients an excellent work, my main qualities are that I'm detail-oriented, self-motivated, fast paced and reliable. You can expect nothing less than an awesome job from me, I'm looking forward in establishing mid/long-terms bonds with my clients if they wish. Superb quality and quickness at every work.

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Experiencia

Accenture

oct 2016 - Presente

Level 2 attendance to the GFM project(Ground Fleet Management) that is designed to monitor by GPS the equipment on the landing field with the goal of fuel comsuption reduction from the planes that arrives of its flights. Among the tasks that I execute are the GPS install check, support to the system used by brownser and software, also contact with the provider for fixes and upgrades.

Stefanini

oct 2014 - oct 2016 (2 años)

Responsible of Level 1 Infrastructure team leadership for the attendance of Braskem Global Client (Brazil, EUA, Germany, Mexico) assisting in achieve the SLA, controlling Indicators, ensuring the fulfillment of all standards and rules established, by the service distribution, sizing, integration and qualification of the team assisting them with the creation and development of procedures, processes, scripts together with the monitoring of done activities, analysts feedback and qualifications.