Jeros Martin D. Profile

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$4 USD / hora

bacolod city,

philippines

$4 USD / hora

Aquí son las 6:51 a. m.

Se unió el enero 29, 2015

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Jeros Martin D.

@Rion10

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$4 USD / hora

bacolod city,

philippines

$4 USD / hora

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Tasa de recontratación

Virtual Assistant / Technical Support

I'm interested in Virtual Assistant/Technical Support position. I've been in the BPO industry for over 6 years, I spent the last 2 years of my career as a Virtual Assistant for real estate companies in the US. My primary skill is technical support with advance skills in pc hardware & software, I am also a seasoned virtual assistant with intermediate to advance knowledge of software applications such as word, excel, powerpoint, publisher, PDF, photoshop, HTML & had various training in CRM applications across platforms. I am professional, logical, easy to train & can easily adapt to new working environment.

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Experiencia

MyOutdesk

nov 2013 - ene 2015 (1 año, 2 meses)

- Process leads & documents to be inputted in my clients database/CRM, schedule appointments for my client to meet new leads or buyer. - Maintenance of clients websites & social media accounts such as Facebook, Twitter, LinkedIn, Pinterest, Youtube & Craigslist. - Basic SEO, blogging, publishing newsletters & postcards.

Sitel Philippines

feb 2010 - oct 2013 (3 años, 8 meses)

- Provide inbound advance technical support via VOIP to customers having software & or hardware issues with laptop, desktop, smart phones & other electronic devices. - Process dispatch appointment of local technician for in-home services & in-warranty repairs to be sent to depot. - Perform remote diagnostics, maintenance, repairs (software) & basic & advance PC internet tutorials via remote access tools. - Certified DELL, LEXMARK, TOSHIBA & Toshiba Expert Care technician.