Ravi S.

• Total 3.5 years of experience as an OPERATION & SOFTWARE ENGINEER with Telecom & Production Environment. • Presently working with HUNGAMA DIGITAL MEDIA as an OPERATION ENGINEER for SDP (Service Delivery Platform). • Prior industry WIPRO LTD as a SOFTWARE Engineer SDP Team for Service Application VAS Nodes and QA (Tester) i.e. (SDP and Messaging and CMS). • Extensive experience with analysis, customizations, Testing, Optimization, Support and implementation of software applications (Telecom Products e.g SMSC, SMS Gateway, Charging and Subscription Engine). • Proficient in analyzing and translating business requirements to technical requirements and architecture. • Skilled in analyzing business documents to decide scope of testing, application support, creating test plan and estimates for the initiatives, coordinating with Onshore Clients and other parallel teams, performing manual testing of telecom products and VAS applications, defect logging and effective defect tracking. Handled critical situations, proposed solutions to resolve issues and worked beyond call to meet timelines. • Currently owing the responsibilities of Project Coordinator as well. • Handling responsibilities as the Application Test and Support on various Telecom Products. • Good communication skills, interpersonal skills, self-motivated, quick learner, team player.