## BIO
**V.USHA DEVI**
117/11, Sri Ayyappa Apartments,
Sri Ayyappa Nagar,
Chennai – 600092.
**<u>PROFESSIONAL EXPERIENCE:</u>**
Interested to work as a Part-time and as a Freelance Technical Writer. At present a freelancer creating Online help for software products and website content on discussion with clients.
**My responsibilities include:**
· Create User Manual
· Create screen documents for the application
· Review Software Design Document
· Review and edit documents (User Manual/Screen Docs/Spec etc) created by the team
Ø Worked as an E-Marketing Executive from June 2003 to June 2005. Carried out the responsibility of a Technical writer on a vital need.
** My responsibilities as an EMarketing executive include:**
· Create and review Help file
· Review and edit software development documents
· Content writing: Prepare website content like product description, product features, benefits, online user manuals and frequently asked questions
· Prepare and Review marketing materials like brochure, sales proposal, reseller agreement and other related marketing documents
· Increase Web Traffic and other promotional activities
· Product and marketing presentations
Ø Worked as a Lecturer (Dept of English) for 2 years in MaduraiKamarajUniversityCollege, Madurai.
· Handled Language classes for undergraduate students.
· Language classes for students of Distance Learning Program.
Ø Having one year of experience in handling Spoken English classes for college students
· Syllabus includes English grammar, sentence structure and basic phonetics.
**<u>TECHNICAL SUMMARY:</u>**
· Frame Maker
· Snag It
· MS WORD, MS EXCEL
· CRM tool – [login to view URL]
· Knowledge in Robo help
· Version maintenance done in Visual Source Safe(VSS)
**<u>PRODUCTS HANDLED:</u>**
**As a Technical writer**
· User Manual for two modules of SMS/800,a Service Management System developed to manage Toll Free Services
· Prepare Screen Documents for SMS/800
· Review User Design Document of SMS/800
· Review of User Manual created by the team members
· Rewrite application specification of SMS/800
**As Emarketing Executive**
· OEComplete : Personal Information Manager
· QCommission : Sales Commission for a real business
· BonusPlan : Variable Pay Incentive
· SyncUp : File/ Folder Synchronizer
· ZipUp : File Compression Tool
· StepUp : PC Migration Tool
· BackTrak : Backup and Restore Tool
· FTPSupremo : Windows FTP Client
Prepare website content, brochure, marketing proposals and other marketing related documents for the above products
**<u>EDUCATIONAL QUALIFICATIONS:</u>**
· Completed the 1st year M.A journalism in MaduraiKamarajUniversity, Madurai.
(Attended 10 days workshop in photography, cinematography)
· Honorable
## Area of Expertise
Frame Maker
· Snag It
· MS WORD, MS EXCEL
· CRM tool – [login to view URL]
· Knowledge in Robo help
· Version maintenance done in Visual Source Safe(VSS)
