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Flag of Philippines Paranaque, Philippines
Miembro desde March, 2017
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Wax Johnson

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Experienced Customer Service Representative for a US Telephone Company in the U.S. Accepts calls and provides assistance for their prepaid mobile phone, from activation to refilling their accounts and can provide technical troubleshooting and give customers expert advice on what plans may suit their needs. Answers queries & offers self-service options & web assistance as needed by the valued subscribers.
$5 USD/hr
2 comentarios
  • 100%Trabajos finalizados
  • 100%Dentro del presupuesto
  • 100%A tiempo
  • N/ATasa de recontratación


Comentarios recientes



Jan 2017

Networking, Sales and Marketing


Sep 2016

Business Partner

Customer Service Representative

Feb 2012 - Feb 2016 (4 years)

Accept calls from US based clients to provide assistance for their prepaid mobile phone from activation to refilling their accounts and also can provide basic and advance technical troubleshooting and give customer expert advice on what rate plan may suit their account. Answers queries & offers self-service options & web assistance as needed by our valued prepaid subscribers

Account Management Associate / Telesales

Apr 2010 - Jan 2012 (1 year)

1) Communicates with SME (Small and Medium Enterprise) clients daily especially with the owner and IT Department thru the internet and landline phone. 2) Promotes and offers PLDT services like software as a service products (SAAS), internet and communication services that could be useful to their operations and line of business.

Liaison Officer

Jan 2009

Meets with clients who are local business owners in their office and organize appointments and collects professional fees for the Manager/Proprietor. Prepares and submits necessary documents and licenses to respective government agencies like the Bureau of Internal Revenue, Municipal and/ or City Hall, Department of Trade & Industry, Social Security System, Philhealth, etcetera.


Nov 2007 - Oct 2008 (11 months)

Prepares and cook food for passengers and crews


Jun 2007 - Oct 2007 (4 months)

Assist kitchen cooks


Aug 2001 - May 2007 (5 years)

Conducts background and credit investigation to clients, approves loans, collects and fix insolvent accounts


Jun 2001 - Aug 2001 (2 months)

Inventory and Stocks Management


Oct 2000 - Apr 2001 (6 months)



Aug 1997 - Jan 1998 (5 months)

Food Attendant


Bachelor of Technology (B.Tech.) Major in Mechanical and Production Engineering Technology

1997 - 2001 (4 years)

Basic Culinary Arts

2006 - 2006 (1 month)

Hotel & Restaurant Management

2007 - 2007 (1 month)


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