Computer Knowledge Base
$30-100 USD
Pagado a la entrega
I would like to have a Computer Knowledge Base built where I am able to search the knowledge base to find simple fixes for issues we have at our Helpdesk. I should be able modify, update, and add to this database very easily. I don't know how we would run this, I assume by HTML? If not, could this be something that is ran on each persons machine? I don't know, but need help. I don't care to much for how it looks, I care for the function of the Knowledge Base. We use Remedy Action Request Center for our Helpdesk Software. So if the knowledge base could work with Remedy great, if not, let me know.
**Content Editing Features:**
* **Robust Formatting:** MS Word like toolbar allows rich text editing, image inclusion, and a lot more.
* **Spell Check:** Allows spelling to be checked within the Editor
* **Search Quality Features:**
* **Basic and Advanced Search:** Ability to do a quick search or flexible advanced search
* **Natural Language Engine:** Allows for better search results by eliminating unimportant words
* **Search Relevancy:** Displays search results with the most relevant articles listed first
* **Searchable Attachments:** Allows users to search MS Office and PDF attachments
**File Attachments:**
* Ability to upload a file of any format as an attachment (MS Office and PDF documents are searchable)
## Deliverables
1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done.
2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables):
a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment.
b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request.
3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement).
## Platform
Windows 2000/Windows XP/Macintosh OS X--
Nº del proyecto: #3172904
