Process and policies for online complaint resolution platform

Cerrado Publicado hace 7 años Pagado a la entrega
Cerrado Pagado a la entrega

Policies/Process/Formats to be developed for a ONLINE complaint resolution platform for Mobiles and computers

This platform is to be in the public domain (accessible via mobile and computers connected to internet)

• 3 types of people can complaint – Customer, MLM distributor and people not related to the business

• Modes of receiving complaints – Via postal mail, via email, via phone call, via online form

• Complaint against – Business model portrayal, Products and Services

Should have:

1) Escalation matrix

2) Token status update – Email and SMS and alert to customer care of the company to call

3) Terms of use of the platform by the complainant

4) Report format for administrator – 3 levels (executive, manager and head)

Important:

Read the entire post before bidding.

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Atención al cliente PHP Arquitectura de software Verificación de software Diseño de sitios web

Nº del proyecto: #12116672

Sobre el proyecto

24 propuestas Proyecto remoto Activo hace 7 años

24 freelancers están ofertando un promedio de ₹28824 por este trabajo

dgapscom

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gopalvora

Hi I have gone through the details of your project and we find it well within our capabilities. I offer a wide range of services, including Web design, PHP/MySQL web application development, Open sources like Joo Más

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sritechnocrat

Hello We have checked the requirement and specifications. You can ask us any questions if you have. Sri Technocrat will provide fully interactive website for your project. The timeline and total cost for developm Más

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miracitech37

Hi I have read your job description extremely carefully , so now don’t need to worry we will give PROFESSIONAL work in MINIMUM PRICE and I am absolutely sure that our team can do the job very well but I have couple of Más

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Websitemaestro

Hi, Thanks for the opportunity. As per your requirement, i would like to tell you that I have a very strong experience of more than 5 years in this field of design and development. Please spare a moment to dis Más

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Dominantsoftech

Dominantsoftech is pleased to submit a proposal for the Process and policies for online complaint resolution platform .This proposal describes the technology, services, terms, and schedule for the web site development Más

₹30000 INR en 20 días
(24 comentarios)
5.0
nileshbakotiya

Hi, Thanks for the opportunity. As per your requirement, i would like to tell you that I have a very strong experience of more than 7 years in this field of design and development. Please spare a moment to discuss t Más

₹25555 INR en 1 día
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5.2
IBITOL2016

Hi, I have read your description, I have few questions about the project. please initiate chat to discuss more about the project. Thanks and Regards, iBitol

₹27777 INR en 10 días
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okumu2000

Conflict resolution is one of the most important procedures for any business enterprises because it gives guidelines and format that would enable for a quick resolution in case of a problem thus good customer service t Más

₹27777 INR en 10 días
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