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Customer Support via Our Online Platform (Sprout Social and Zen Desk)

£18-36 GBP / hour

Cerrado
Publicado hace más de 10 años

£18-36 GBP / hour

I would like someone to provide out of hours (relative to GMT/London Time) support on evenings and weekends by answering customer questions arriving at our online platform. These could come from our website or from social media or email. It's a very straightforward system and full details will be provided to allow questions to be answered fully. You will also be able to pass the support "ticket" on to us if you feel you cannot answer it. This will be a few hours work a day at around 7pm GMT, 10 GMT and after midnight if possible. Also a few hours on a Saturday and Sunday around 2pm GMT. We will be paying hourly as well as a bonus if you answer a large number of tickets. We anticipate a steady start with maybe only a handful of tickets a day but there is the possibility of doing far more work and hours in the near future if everything works out.
ID del proyecto: 4847811

Información sobre el proyecto

71 propuestas
Proyecto remoto
Activo hace 11 años

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71 freelancers están ofertando un promedio de £22 GBP /hora por este trabajo
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Hello sir, I am graduate in Computer Science and Engineering (CSE) and now freelancing is my time profession. I am online 8-10 hours per day via pc and all others time via smartphone. So once i started full time i will be able to give a good amount of time for your company. And also i am very fast in typing (To answer them .. and yeah may be most of the time for faq i need to copy-paste the answer ?) .. Another thing my hourly rate for this project would be 5£ ... is this okay for you ? Waiting for your reply. Thanks, Sakib
£18 GBP en 12 días
5,0 (248 comentarios)
8,1
8,1
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Expert here, I can do this work for you I did such as work before] kindly check my reviews, add me on skype-sultanarefin will wait for your reply Regards, Sultan
£18 GBP en 12 días
4,9 (761 comentarios)
8,2
8,2
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Good day! Im Sonny Aldave one of the top virtual assistant provider in Freelancer.com. Please check this link: www.freelancer.com/d/skills/Virtual_Assistant/ my username is Weblazer. To be one of the top provider it requires hard work and dedication. I did similar to this project and the client was very happy with my work. I hope you will consider me for this job and i can start immediately. Im available for full time or part time job. Im willing to do free trial to prove that i can do this job. Profile Link: http://www.freelancer.com/u/weblazer.html NOTE: Why i have 57% completion rate? Because i have lots of previous projects and i dont want to delete it im still hoping that they will give me another projects. I suggest to check my reviews: www.freelancer.com/u/weblazer.html Thanks and regards, Sonny Aldave Freelancer
£18 GBP en 12 días
5,0 (99 comentarios)
7,4
7,4
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Hello. I possess masters degree in engineering management and CPE (Certificate of Proficiency in English) - the most advanced general English exam provided by University of Cambridge. I can work your desired hours and start immediately.
£18 GBP en 12 días
5,0 (94 comentarios)
6,7
6,7
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Hi, I would like to apply for the job. I will be available 7 days a week and can work for more hours if needed. I can start immediately. Please check my reviews. Looking forward for the reply. Regards, Aditya
£20 GBP en 12 días
5,0 (259 comentarios)
6,0
6,0
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Dear Sir/Madam I am Tushar from India. I am Computer engineer and MBA. I am providing various services since last 3 years. I am interested in your project. I have good experience on various Admin Support projects. I can handle any size of projects. Customer satisfaction is my first priority. I am looking great opportunity in this project. I will give my best in this project. I will work hard and honestly. i will provide u good quality service within time frame. Looking for healthy and long term business relationship with you. Please award this project to me. Waiting for your positive reply. Thank you Regards, Tushar G
£18 GBP en 12 días
4,9 (52 comentarios)
5,2
5,2
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I can handle your work professionally. You can review my profile and education. customer handling is interesting area to me.
£25 GBP en 20 días
4,7 (19 comentarios)
5,1
5,1
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I would love to work and assist you in this . I am currently working as customer support in company but for that i have to do travelling and i seriously want this job so i can work from my home office . I can provide best services , Kindly consider my bid as i consider myself fit for the project .
£18 GBP en 12 días
5,0 (25 comentarios)
4,8
4,8
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Experienced data entry worker at your service. Available and ready to start right away. Please provide more details in pm about the topics. Thanks Suzy
£20 GBP en 12 días
5,0 (10 comentarios)
4,4
4,4
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I am interested in this work. I can answer the customers and Will be working on you mentioned time frame. Will give you good results and ready to pass the test if any. I have 1 questions If I have to answer through live chat or phone calls.
£20 GBP en 12 días
4,9 (44 comentarios)
4,3
4,3
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Hello, Yes, we will provide out of hours support on evenings and weekends by answering customer questions arriving at your online platform. Thank you Richa
£30 GBP en 12 días
4,6 (9 comentarios)
4,6
4,6
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Hi, I have some some professional experience in customer support and also a little experience using sprout social. I would really like to work part time answering tickets and getting some training on it since it can advance my career. Please check my profile and feedback for positive previous work
£18 GBP en 12 días
5,0 (15 comentarios)
4,0
4,0
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Hello, Previously I worked for a client based on london to support his soccer website. We were managing clients and their issues reagarding soccer matches' streams. Can you please tell me ehat kind of support you expect from us here?
£30 GBP en 12 días
5,0 (8 comentarios)
3,1
3,1
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HI, I am really interested to work for you. I am a professional freelancer and you may check my entire reviews to have an idea about me. I will be available on your given time schedule and as professional freelancer I almost pass 15 hour in a day infront of my computer. So it is a simple project for me. If you want then you may hire me for 2 hour only and then if you think that I am not perfect for your service then no need to extend it. But if you get me serious and helpful to your clients then I am ready here for an agreement of next 2/3 year with a same hourly rate. Hope to hear more from you. regards prethel
£20 GBP en 12 días
4,4 (6 comentarios)
2,3
2,3
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I'd like to learn more about the job requirements. In the past several years I was working for a small USA software company as member of a virtual team; my tasks were ranging from coding and manual testing to documentation writing and tech support.
£18 GBP en 12 días
5,0 (1 comentario)
1,9
1,9
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Hello, I am online at least 8 hours a day, also during weekends and ready to start immediately. Please consider my bid. Regards, Anna
£20 GBP en 12 días
5,0 (3 comentarios)
2,1
2,1
Avatar del usuario
Hi, We are small but effective & reliable virtual services team from Budapest-Hungary. Our academic background: marketing communication & foreign trade with EMEA region Business development, Telemarketing & Telesales experience Beside a solid based English language we speak Basic German, Arabic & Hungarian. We are sure that we can run smoothly the Customer Support via Our Online Platform (Sprout Social and Zen Desk) operation . going carefully through the job description. We found that all requirements matches our experience and knowledge. kindly consider us as sincerely looking for this post. We are fully committed in giving our clients the highest standards of quality and satisfaction. Should any of our services be of interest to you, please feel free to contact us. We will be very glad to hear from you. Based in Budapest, Hungary, We are cloud contact center in central Europe, providing high-quality multilingual services at a reasonable price level. Due to its cloud-based quality assurance processes, We are able to employ and manage its workforce remotely, Our service portfolio consists of customer service solutions, sales support activities, marketing support activities, and content management.
£18 GBP en 30 días
5,0 (2 comentarios)
2,0
2,0
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To, Manager . Sub : Customer Support via Our Online Platform Dear Sir/Madam, I am ready to work with you as per criteria .Give accurate and supportive work. Thanks & Regards (Hardik G. Dumaswala)
£22 GBP en 20 días
4,7 (3 comentarios)
1,6
1,6
Avatar del usuario
I have experience of 2 years as a customer support manager. i have experience to work on zen desk with ticket system. i have be work as customer relationship manager for online web store. they are selling electronics item on their website. i worked for their company moreover,i have good command on English so i can batter communicated with customer and solve their problem easily which ultimatly enhance your company reputation.I am available to chat any time on Skype and freelancer. my Skype id is msgpatel. i am looking forward to work for you.
£18 GBP en 12 días
5,0 (1 comentario)
1,6
1,6
Avatar del usuario
10£ / hour, 19:00-24:00 GMT, I'm available. Responsible, assiduous, computer expect, above-average English skill. Is there anything else that you need? Look forward to work with you, thanks :-)
£18 GBP en 21 días
5,0 (1 comentario)
0,8
0,8

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Bandera de UNITED KINGDOM
United Kingdom
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Miembro desde ago 21, 2013

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