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Call Center Market Research

$30-100 USD

Terminado
Publicado hace casi 17 años

$30-100 USD

Pagado a la entrega
The end deliverable of this project is market research regarding cost per call for call centers. Ultimately, I am looking for the cost benchmarks for the industry. The following article is at the core of what I am looking for [login to view URL] Requirements -The research will site data for reference -The research will be in a structured form (Ideally a word document and a synthesized PowerPoint). -The research will compare call center cost per call -The research will translate cost per call into a per second rate and compare across 30, 60,90 and 120 seconds -The research will provide cost per call for different industries and compare and contrast -The research will compare at a high level what the cost of different modalities are (Phone, web self service, IVR, other) -The research will focus on the QSR and retail industries (where data can be derived)
ID del proyecto: 146902

Información sobre el proyecto

4 propuestas
Proyecto remoto
Activo hace 17 años

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HI,Please see pm for details.
$100 USD en 10 días
5,0 (3 comentarios)
3,3
3,3
4 freelancers están ofertando un promedio de $98 USD por este trabajo
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Please check my reviews to see that I'm the person you can make the business with. Let's start right now. Thanks!
$100 USD en 3 días
5,0 (6 comentarios)
5,5
5,5
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$100 USD en 5 días
0,0 (0 comentarios)
0,0
0,0

Sobre este cliente

Bandera de UNITED STATES
Lexington, United States
5,0
1
Forma de pago verificada
Miembro desde may 21, 2007

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