1. Ensure that the member’s area is consistently accessible by members The login is handled by a method AuthenticateUser which is defined by the object WTSecurity. As of now the user is being redirected to the payment area when ever a login attempt is made. This redirection must be enforced by the AuthenticateUser method. 2. Store the DHD cust_id in mssql database and map that to that specific customer in your record. Doing this will fix some Password API modes that don’t work, please see below: 1. New ??" working 2. Update_password ??" not working 3. Disable_account ??" working 4. Update_username ??" not working 5. Reset ??" not working 6. Reactivations (considered New, initiated by DHD) ??" not working 3. This DHD cust_id is the primary key that will be used if there are actions to and from Digigear such as reactivations, renewals, voids, credits, membership cancellations, etc. the table VideoMemberShips holds the cust_id value on field Reserved_1. The DHD transaction is occurring with in the DBTransactionmethod object - DHD Media Membership Website Password Management API is available if requested to view.