• Proficient in managing & leading teams for running and analysing successful Customer Projects, Customer service operations & experience of implementing procedures for business excellence.
• Managed recruitment, training and selection of MIS as well as organizing, planning, and staffing operations for various teams.
• Planning project activities viz. scoping, estimation, tracking, change management, delivery management & post implementation support; designing & implementing project plans within present budgets and deadlines.
• Overseeing the entire Project lifecycle functions.