Virtual Chat Agent | Full time 8x6 | Work from Home
$30-250 USD
Cerrado
Publicado hace más de 8 años
$30-250 USD
Pagado a la entrega
Applications are invited from individual candidates (No Agency), native to India and Philippines for a full time, work from home job as a virtual chat support agent for presales and customer support profile.
Job Description:
Attend our website’s global visitors on chat and engage in proactive conversation to know their service requirements, build trust and accordingly suggest a suitable product.
Working Hours: 8 Hours a Day minimum, 6 Days a Week. For added hours coverage extra remuneration.
Qualifications:
1. Excellent command over written English.
2. Soft skills and subtle sales approach required to turn visitors into buyers.
3. Good typing speed, be able to attend 2-4 customers efficiently, timely and accurately.
4. Experience in call center in non-voice process, computer background will be an advantage.
5. Quick learner and comfortable in working in 24/7 environment, night shift preferred.
6. Part-time college students, mothers with toddlers, physically challenged people or any other person who can devote at least 8 hours a day, 6 days a week are welcome.
7. Candidate must not be a job hopper. We are looking for long term relationship.
Pre-requisites:
1. Desktop or Laptop computer with Windows OS, minimum 2GB RAM.
2. Power-back to cover blackouts and electricity outages.
3. Wired internet broadband connection, minimum 2Mbps.
4. Smart phone with Viber app for internal real time communication.
5. System free from any malware, and good antivirus installed for data protection.
6. Documentation to begin the work contract: Any two of the following to confirm your ID and address verification:
a. INDIA- Photo of Passport, Aadhar, PAN, Driving Licence, Voter ID or recent utility bill. One must show the current address.
b. PHILIPPINES – Photo Passport, NBI Certificate, Postal ID, Voter ID, Barangay Certificate, SSS Card, Police Clearance, Driving Licence, PRC ID, OWWA ID, OWF ID, GOCC ID, HDMF ID, DSWD ID or recent utility bill. One must show the current address.
Training: Shortlisted candidates will go through minimum 5 days training. Followed by a three level test to check their product knowledge, speed and understanding of work logic.
Remuneration:
1. Starting $170/month upwards based on number of profiles undertaken.
2. Quarterly assessments to add job responsibilities and earn more.
3. Payment will be on 16th and 1st of each month.
4. Opportunity to earn bonus and leaves after 3-4 months of continuity.
About Us:
Live Service Solutions is an International conglomerate and KPO with offices in Cyprus, India and Philippines. We started in 2003 as an outsourcing company, and over time have ownership stake in most of the companies we operate. We have over 50 virtual assistant employees working from various parts of the world. We all work as a team and in collaboration with our in-house staff as one company. All agents contracted to work with us will be issued official company email address, and on exit of contract, Certificate of Employment. Due to 24/7 operations, expanding fixed cost and labor laws, we have strategic plan to hire remote agents to work as one of our own.
I have done this before. Kindly PM me more details.
I have 6 years of experience in customer support and admin support tasks.
I have done live chat support (olark), admin support, email handling, phone support, content moderation, ticketing system (zendesk, freshdesk, happyfox), list creation, web to excel tasks, ecommerce product entries, data scrapping, real estate tasks and more admin related tasks.
Hi There,
I am interested in your project. I am an experienced academic writer and am greatly looking forward to a successful collaboration soon.
Best regards.
"Rate and duration will be fixed on discussion"
Dear Hiring Manager,
I have gone through your job posting and become very much interested to work with you. I am an expert in these fields. I have already completed several projects like this. For evidence you can see my profile. I have excellent command over English. I am a hard worker, productive and worthy of your attention I hope, I would be the right candidate for this post. Awaiting an affirmative response from you.
--
Kinds Regards,
Mehedi Hasan.
Dear Sir, I am interested to work on your project. I am a very hard worker. I can work for you long time. Please give me a chance to work with you. I am very interested to work with your team . So please just accept me . I am ready to start. Waiting for your reply. Thanks
Hello sir,
We are ready to take the project . I went through your project description and got enough expertise to handle and finish your project within in budget and within deadline.
Thanks & Regards,
Maxvil Technologies
I have lot experience in all field including Sales,Accounts, customer support and Data Entry
I am very flexible and ready to adapt as per Job requirements
Hi there
Good Day!!!
I have already gone through the requirement of your project.
Here are the reason , you should hire me.
Availability: Full Time
Work Experience :
a) Worked as a Customer Support Service and WFM from past 5 Years.
b) Efficient in multitasking
c) Excellent command over English as Worked with International Companies as Customer support/Chat support.
d) All the prerequisite is available with me ( Internet with 4Mbps Speed , Laptop with good configuration and all other requirements).
e) Smart phone with Vibe and other application
f) ID 's are available with me.
Greeting of the day!
I would be glad to work on this project for you and start right away.
I am working as a chat support agent for EXPEDIA , previously worked with giants like AT&T,Comcast.
Would love to hear back from and discuss more over the chat.
Regards!
I am more than willing to be trained and I am also flexible. Reliability is one of my strongest stats with my previous emloyers. I am a Cutomer Service Expert!
Have an experience of almost 7-8 years of inbound-outbound customer service and sales assignments with UK & US based companies. Telecom, Car Insurance & Finance have been the area of expertise. I was an effective team member for a Fortune-500 telecom company based in UK, selling phone contracts for them over the phone. Besides, have had the experience of working for a premium credit card company in US in capacity of a dispute settlement officer. Converting prospective customers had always been the forte. Its like if someone peeps into your shop; make sure he doesn't without buying something. Of course that's not easy; because it requires skills.
Hi,
I have done my graduation in year 2013 and till now working as a carrier counselor in immigration industry but now I want to switch my job to freelancer. So please let me know, is there any kind of fixed time spam in which I have to work. Secondly, tell me something about the contract terms and conditions and lastly, I want to know about the payouts.
Thanks
Hi!
I'm Charlotte Pampliega from Philippines. I have more than 4 years experience in sales as a Sales Marketing Manager and 3 yrs in Customer Service areas in a known company here in our place. I'm also knowledgeable in computer. I'm willing to work 8x6 as you required.
Client's satisfaction and quality works are always my top priorities
Dear Recruiter,
Presently I'm MBA Marketing student in India and looking for part time work to support my studies, so this job will be additional supplement to MBA degree and I'll get a chance to polish my skills as well.
Please consider me for the job and you can reach me anytime as per your convenience.
Thanks
regards
Omkar Patel
Hello I'm Shushanik. I am a native Armenian and Russian speaker with high level of English.I hold a bachelor degree in English and have a remarkable experience in Customer Service.
Hi there, I have been a technical support engineer for a US cable co. and carry good experience in customer service industry. I have good keyboard skills as well (60 wpm). Fully conversant with technical know- how. Would like to hear from you soon.
Regards,
M. Asad Ullah.
I am sincere and right person to work in this project because.
-I will work 6 hours and more in a day and am hardworking and determined towards the given work.
- I have a good typing speed of 45 wpm and can chat faster and can make the customers satisfied.
- I am sure and confident that I can do this work perfectly and make you happy.
- I have all the requirements that are required for the work.
I hope I hear from you.
Thanks & Regards.
Have a good day.
Thank you for this wonderful opportunity.
Your job post has caught my attention because I'm a web-research addict and I’m considering your job post for me with the required capabilities. I have excellent experience in customer service business because I worked for AT&T postpaid mobility for 3 years and as a classroom teacher for 5 years. My experience has given me the expertise of customer support handling technical issues, account management, processing payments and orders, bill troubleshooting, basic troubleshooting, inbound/outbound calls, invoicing, online management, problem solving skills covering all issues of their account and many more. I am confident that I am the right fit for this job. I can complete this job within the necessary period. I have years of encounter in this work and can offer you my past taste work. I will be offering you with all my effort and capabilities. I’m very empowered to offer my services for your job. Please you can get in touch with me instantly to discuss this place further. I am a fast learner, very good at multi-tasking and assisting customers to achieve satisfaction.
