Project Description
SKILLS NEEDED
computer-maintenance computer-networking computer-repair email-technical-support hardware-troubleshooting linux-system-administration mcp microsoft-active-directory ms-dos-administration network-administration network-planning network-security open-office technical-support windows-7-administration windows-administration
Job Description
looking for computer technicians to work remotely
Remote support is provided for our clients. Candidates must be accomplished communicators by phone and in writing, and be able to interact professionally with our clients over the phone. This position requires an energetic self-starter with a desire to take on new tasks and learn new skills in order to support a changing/evolving environment.
Key Responsibilities
· Identify, respond to and resolve issues for desktop, laptop, related peripherals, network printers, security camera systems and environment paging systems
· Provide support and administration for the MS Office Suite, business applications as well as antivirus and encryption utilities
· Assist Senior IT Support Technicians in the support and maintenance of the server infrastructure and enterprise applications
·
· Other duties as assigned
Required Qualifications · Ability to work well under pressure, meeting multiple deadlines
· Strong ability to learn, use and master new, · Ability to work independently with minimum unfamiliar technologies supervision
· Strong interest and passion in information
security Qualifications Considered an Asset
· Triage, troubleshooting and repair of all forms of system & desktop related problems · One or more of the following certifications: A+,
· Troubleshooting basic network, software and MCSE/A, MCDST
printing problems · Network/Information Security background
· Support of the Microsoft Office package ·
· Experience as a member in a team environment · Electronics knowledge
· Experience working with a service management
ticketing system for Incident, Change and Request Management
Looking for a challenging job, working with great people?
If you thrive in small, focused teams and high-energy environments, are passionate about what you do, and are interested in having real impact in a growing, innovative industry
Please apply listing your experience and knowledge in the feild of tech supportHours of work: Unspecified Project Duration: 1 - 4 weeksSkills required:
BPO, Customer Support, Phone Support, Technical Support, Virtual Assistant
Hello, My Name is Rudolph. I'm an experienced Customer Service and Technical Support Agent that worked for Asus, Amazon and Microsoft in a supervisory role providing E-mail and Live Chat Support.
I've read your requirement(s) and I'm familiar with the functionality as you mention in the description, i know what you would like to accomplish with this project and I have the skills, tools and resources to complete it.
I will ensure that your customer's receive excellent customer satisfaction at its highest level. I believe that if you treat a customer well and exceed their expectation(s) he/she will be a customer for life.
If you would like to discuss further details, please feel free to contact me. Thank you for your consideration.
I am an experienced Technical Advisor. I worked with Apple for more than 4 years. Being with Apple we're always known to be superior when it comes to customer service. I've deal with customers all over Asia Pacific and US. I'm a graduate of Bachelor of Science in Information Technology. I would love to be part of your team.
Excellent knowledge in computer hardware & troubleshooting softwares
Good knowledge in internet
Fast typer
Very flexible time
You can contact me with the ff:
ipianochan(at)gmail
fb.()com/ipianochan
I am an experienced Technical Support Professional. I have a total of 2-year experience in this domain.
Also, certified in MCSA-windows server 2012. I have experience in Ticketing tools providing Desktop support to Clients.
Please consider me for this project
The opportunity presented is very appealing and I believe that the last almost 2 decades of prior work experience as well as my A+ certification will make me a very strong candidate for this position. I have worked for a variety of call centers ranging from small to large and provided remote support and scheduling through them all. I have worked with AD extensively, handled system, software and peripheral support, assisted in network setup and support and provided mobile device and console support. I have worked with a variety of large and proprietary scheduling software and learn very fast. I possess strong knowledge in a variety of software, languages, media design both in digital and printed material and have also filled many different roles depending on company need. During my time as a manager I directed teams of various sizes ranging in employee numbers between 2 to 65+ people. Those employees as well as the management that I answered to would say that I am a stellar over-performer and a strong team builder. I would love to receive an offer regarding this position and hope to hear from you.
Michael Vilches
Hello Team,
I would like to bid on this project because it is exactly what I am looking for. I have 6+ experience in technical support. I have worked as a level 1.5 and level 2 tech support person.
I am an ITIL, MCITP and MAC Yosemite trained professional with abundant experience in troubleshooting various applications.
I have experience in Incident management and change management as well and have been part of CAB meetings.
Please feel free to reach out to me to discuss this further.
Regards,
Abhash
Dear Sir/Madam,
I am writing to enquire if you have any vacancies in your job. I enclose my CV for your information.
As you can see, I have had extensive various work experience in information technology areas, the sector and service industries, giving me varied skills and the ability to work with many different types of people. I believe I could fit easily into your role.
I am a Microsoft MCP and part of Cisco Network Engineer. I carry the Database Server Virtualization with Windows/Linux Server , Firewall, Nexus, Router/Switch, IPS appliance and also the holder of MCSE,MCSA,CCNA,CCSA certification and more. I am a conscientious person who works hard and pays attention to detail. I'm flexible, quick to pick up new skills and eager to learn from others. I also have lots of ideas and enthusiasm.
I would be delighted to discuss any possible vacancy with you at your convenience. In case you do not have any suitable openings at the moment, I would be grateful if you would keep my CV on file for any future possibilities.
Yours sincerely
Torviael
Hello.
I am certified technician and work at remote assistant support department. I can provide customers with good service. I have knowledge of OS Windows and OS X as well (over 1000 MAC and PC fixes), I am fond of looking for solutions, fixing and troubleshooting. If You need qualified support agent, You can choose me.
Best regards.
Dear sir.
I have done Mtech and MCA in Computer science. Still working as a Network Admin as well as trainer for Ms office, smart class, internet technology, c++, html etc.
As a Network Admin maintaining a network of more then 300 computers and many other devices.
Sir i have a Hardware Diploma from Jetking a well knowned Indian hardware networking institute.
Sir we can chat to save this bid.
Sam sharma
25+ years working with Networking Development/Installation/Troubleshooting, Windows and Linux Server Installation/Administration/Troubleshooting. Windows NT, 2000, 2003, 2008, 2012 Servers and Linux Ubuntu/Devian Servers and Desktops. Windows NT, 2000, XP, Vista, 7, 8, 8.1, 10 and Mac OSX Desktops. CISCO Switches/Routers/Enterprise Wireless Installation/Configuration. Bringing personal Customer/Technical Support for many local Business and Corporations on an outsourcing environment.
Hi there,
This is what I do best.
I've been doing this line of work since 2004.
Allow me to help you. I guarantee satisfaction from your clients.
Hope to hear from you soon.
All the best,
Ian
Im currently working in an environment in which i currently do the same support, but maybe once a week maybe, work is very slow, and it will not pick very soon. as we have a very client base. so any extra work is most welcoming.
Please let me know when you would like me to start. I will be able to start immediately.
I have experience in windows server, RDP, Active Directory, Network Printers, Shared Files/Drives Just to name a few.
Many thanks,
Alex
