Customer Service Rockstar Wanted for a Virtual Digital Agency
£10-15 GBP / hora
As an Account Manager you will be the point of contact for a number of clients. Your responsibilities will be split between new and existing clients:
New Clients:
• Answering incoming sales inquiries (email and telephone)
• Capturing requirements
• Issuing quotes
• Creating new orders
Exiting Clients:
• Giving progress reports
• Monthly courtesy calls and reselling
• Working with the Project Manager to answer any questions
Requirements
Knowledge of SEO, online article writing, graphic design, Social Media is a bonus, but not required as full training and support will be provided.
• UK based and English as first language
• Articulate and confident
• Reliable, organised, driven and hard working
Compensation
Monthly compensation will be structured as follows:
• Basic pay: £negotiable
• Individual commission: 8% of individual sales
• Team commission: 3% of total sales
Estimated compensation after 3-6 months = £1500 to £2000 per month.
Commission applies to all sales (new and repeat orders).
Hours: 9am to 5pm - 5 days per week.
Skills Required
crm customer-support order-processing sales telephone-skills
Nº del proyecto: #5568436