Hosted HelpDesk

We are looking to create a hosted web based helpdesk solution. Perhaps PC Helpware as the remote platform with Portlets to allow our clients to auto enroll there company and view only the PC's for their company. We want them to be able to view them, view cpu usage, mem usage, installed service packs, and installed software etc. We also want them to be able to remote a specific machine in there company. But we want the user to have to autorize the connection from the administrator. The reason we need a web based solution is so that the administrator can log in via a web interface and take control of a pc from any machine they may be on at the time. We also need to look at having it be able to sent emails based on predefined system alerts. This project will start small and grow into a much larger full time project. ## Deliverables Rent A Coder requirements notice: As originally posted, this bid request does not have complete details. Should a dispute arise and this project go into arbitration "as is", the contract's vagueness might cause it to be interpreted against you, even though you were acting in good-faith. So for your protection, if you are interested in this project, please work-out and document the requirements onsite. 1) Complete and fully-functional working program(s) in executable form as well as complete source code of all work done. 2) Deliverables must be in ready-to-run condition, as follows (depending on the nature of the deliverables): a) For web sites or other server-side deliverables intended to only ever exist in one place in the Buyer's environment--Deliverables must be installed by the Seller in ready-to-run condition in the Buyer's environment. b) For all others including desktop software or software the buyer intends to distribute: A software installation package that will install the software in ready-to-run condition on the platform(s) specified in this bid request. 3) All deliverables will be considered "work made for hire" under U.S. Copyright law. Buyer will receive exclusive and complete copyrights to all work purchased. (No GPL, GNU, 3rd party components, etc. unless all copyright ramifications are explained AND AGREED TO by the buyer on the site per the coder's Seller Legal Agreement). ## Platform Want to be able to run the server on windows 2003 but be able to control both windows and linux machines.