Write a Technical Report about the technical support given to the client monthly

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I am working as project manager since past 3 years so I know the intricacies involved in this domain. I have been continuously preparing such reports my clients to send the weekly monthly data to sensitize them about the health of the project and efforts being spent to handle the tickets. I can deliver you great quality work within deadlines. Look forward to work with you

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Hi, I am interested in working for this project. Can we discuss more on the project details? Looking forward to discussing more on chat to start the project. Thanks & Regards, JSK.

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I’ve 10 Years experience in Customer Service and Support. I’ve been involved in providing telephonic support (both technical and non-technical) to a variety of Customers globally, particularly in US and UK. My areas of expertise include IT Help desk support, Customer Service, Service Management, CRM Management. I’ve worked on different ticket management tools like BMC Remedy, IBM Tivoli, Support Soft, Zendesk. I’ve also been involved in training and development of employees, experience in creating and updating Knowledge Base articles. Excellent experience in handling calls in a high volume fast paced call center environment. Excellent communication and interpersonal skills. The role you have mentioned is a part of Service Management and I've been involved in it for more than 4 years now.

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