Hi,
I carefully reviewed the requirements of the job: "Virtual Assistant for new Ecommerce Business" and I'm interested to apply for the position. I have handled several handled several accounts like responding to customer queries as Virtual Customer Service Rep using a variety of tools such as FreshDesk, Zendesk, Oracle, Cisco and other CRM Softwares. I have 52WPM and I have the Willingness to take feedback and adapt to requests.
I am hardworking, honest, fast learner, have strong work discipline and is very dedicated to my job. I possess exceptional communication skills and am very organized person with high attention to details and quality output. I take direction well and can complete a heavy workload and complete projects under minimal supervision.
I have 8 years experience in a BPO and Call Center Industry with extensive training in Administrative Support, Customer Service, Technical Support, Email & Chat Support, Data Entry and Web Research & Microsoft Office related task. I also have knowledge of Microsoft Office, Powerpoint, Zendesk, Oracle, Salesforce, Freshdesk and Cisco Unified.
My objective is to provide 100% accurate service to my client giving them full satisfaction. I always respect the deadline, so my aim is to deliver a good job in less estimated time.
If you feel there is a mutual interest, I would welcome the opportunity to hear from you to learn more about your company, the requirements of the position, and how my qualifications would be